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Our core values at work

by Mia Vasser
November 4, 2020

CallRail's core values at work

In 2016, CallRail was named to both the Inc. 5000 and Deloitte Tech Fast 500 lists. Being recognized for growth by both organizations felt like a really big deal. It felt like an even bigger deal when we made the list again in 2017. And 2018. And 2019. And 2020.

We’ve also been named a workplace leader, earning spots year after year in lists from Inc. magazine and the Atlanta-Journal Constitution.

What’s our secret? There’s more than one. We’ve continued to work hard. We’ve become more intentional about our culture. And we’ve recommitted to our five core values:

Work with intensity

Don’t be afraid to jump into the deep end and take on a challenge. We recognize our successes, use failure to reflect and grow, and don’t accept apathy. Our work is important to us, and we’re proud of what we’re building together.

Deliver incredible products

Let’s create products we all take pride in. We are never satisfied, so we relentlessly improve. We are focused on creating an experience so clearly superior that customers have no reason to consider anything else.

Respect everyone

A great team runs on respect. Candor helps us push and challenge each other, and open communication is only possible on a foundation of respect. Respect makes it possible to recruit and retain a strong, inclusive team.

Mind the business

A high-performing business is the engine that powers everything here. We succeed when we help our customers thrive. When we focus our energy on our customers, we create opportunities for everyone to grow.

Turn it off

We take care of ourselves, our families, our friends, and our community. We know it’s okay to close the laptop and turn off the phone and really enjoy a moment, an evening, a weekend, and a vacation.

Our core values may help us win awards, but more importantly, they make CallRail a great place to work and grow. Our co-founder and CEO, Andy Powell, summed up his hopes for CallRail culture this way.

“I want everyone to be fulfilled in their work, and through it, enable a satisfying life at work and outside of it.”