CallRail named to Inc.’s 2018 Best Workplaces list

There have been a lot of milestones around the CallRail offices lately. We’re routing calls at record pace, adding new team members almost every week, supporting customers more quickly and efficiently than ever, and continuing to improve our product, making it more and more powerful for our growing number of customers.

Today, we’re excited to announce a new first: being named to Inc. Magazine’s 2018 Best Workplaces list.

Thousands of private sector American companies entered Inc.’s Best Workplaces contest this year, while just under 300 were recognized as winners ––  true leaders in creating exceptional workplaces through vibrant cultures, deep employee engagement, and stellar benefits. CallRail joined five other Georgia companies on the list.

Omaha-based Quantum Workplace conducted the contest, specifically looking at the benefits offered by applying companies, as well as employees’ responses to a unique, 30-question survey fielded by each company.

Earlier this year, CallRail was honored to be named a local workplace leader, earning a spot on the Atlanta-Journal Constitution’s Top Workplaces list, and has regularly been recognized for its growth, ranking on both the Inc. 5000 and Deloitte Fast 500 lists.

In a memo to employees about the recognition, CallRail co-founder and CEO, Andy Powell, noted, “As we’ve grown over the past several years, I’ve learned that this doesn’t happen on its own — we have to be intentional in fostering the type of environment where we can all be welcomed, motivated, and proud of the company we create together.”

Andy and company leadership maintain that an outstanding product like CallRail’s industry-leading call tracking and analytics application can’t be built without purposeful investment in people and culture –– something we’re more focused on today than ever before. CallRail supports a fun work environment through typical tech company perks like ping pong and video games, but more importantly, we support employees with approachable management, work/ life separation, great benefits, and the freedom to create and innovate.

Read more: How and why one of our engineers launched a software developer apprenticeship

“Our company culture is built on curiosity, inclusion, and collaboration, and I believe this helps create an environment where we can all do our best work for our customers,” Andy shared. “We’re honored to be recognized by Inc. for both the work we do and the energetic, open-minded culture we’ve fostered.”

Out of thousands of applicants, Inc. and Quantum noticed the following distinct themes develop among the 300 companies they singled out as winners:

  • Strong company cultures breed stunning individual and team performance.
  • Workers at the best companies view their employers as more than a source of income. Employees aren’t mesmerized by whatever giveaways seem to be the latest fad — be it gourmet lunches or beer fridges.
  • When employees feel valued by their organization, they are far more likely to be engaged. This single factor proved to be one of the largest drivers of employee engagement.

To the second bullet point, we _do _have a good time working at CallRail. We have lively in-office monthly happy hours, unique quarterly outings, opportunities to volunteer with local charities, and occasional fun events like “Bring Your Kid To Work Day.” But working at CallRail is about so much more than that, as Andy noted to employees.

“The ‘fun stuff’ at work is nice, but it’s secondary,” he said. “Games and ping pong and beer in the fridge and coffee on tap don’t define who we are. I want everyone to be fulfilled in their work and through it enable a satisfying life at work and outside of it.”

We’re looking forward to the continued, positive evolution of our culture and workplace in 2018.

Want to help us build something great? We’re hiring.