High Quality Voicemail Transcriptions

Posted in Announcements, New Features

CallRail now provides human transcriptions of your voicemails, allowing you to read messages straight from your email or CallRail account.

Quick, Accurate, and High Quality Transcriptions

  • Get voicemail transcriptions almost instantly, 24 hours a day
  • Done by real people, not computers, making our transcriptions high quality and extremely accurate.

Access transcriptions from the “Call Details” page for each call, as well as on the Voicemail Console under the “Reports” menu. You can also receive transcriptions in your Call Notifications Email shortly after your call.

To get started with transcriptions, navigate to the Voicemail step within the Call Flow Builder for the appropriate tracking phone number, and check the box next to “Transcribe my voicemail messages”.

Published May 1, 2014

  • Great feature guys! Keep up the good work.

  • Wow. That is really amazing. Is there anyway to get this done on every call regardless if it was answered? That is a feature I would pay per minute for.

    • Conversation transcription had additional challenges, so we’re not going to be able to offer it in the near-term. We appreciate your enthusiasm for our product Jason, and thanks for the suggestion!

      • Next best thing then would be if you could integrate with a paid transcription service. Just an idea.

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