Giving back and paying it forward

Smiley, the one who inspired us to go even further with our social good efforts.

Giving back has always been embedded in CallRail’s DNA. And perhaps no one embodied our values more than our coworker and friend, Richard Smiley.

Improbably but appropriately named, Smiley was passionate about volunteering. He became an outspoken advocate for Habitat for Humanity, joyfully helping them build homes for those in need and inspiring others to join him. After learning about the concept of tikkun olam, he decided to think bigger.

“Now, I have to begin the hard work of becoming a better person,” Smiley told a CallRail peer. “This means that I need to make other people's days better when I see them. I need to be a ray of sunshine. I need to thank people more. I need to care about how other people are doing. I need to empathize and connect. I need to tell people that they are important.”

“Repairing the world. That’s gonna be my goal.”

After he passed, “Repairing the World” became both the name and mission of all our social good efforts. Smiley helped us realize we could — and should — do more. Here are some of the ways we are keeping his legacy alive.

Charitable Matching

Fulfilled by Charityvest, our charitable matching program supports the work of philanthropic organizations while encouraging employees to give back. It provides a dollar-for-dollar match of employee contributions from a minimum of $20 to a maximum of $500 each year.


Habitat for Humanity

We love Atlanta, so we’re always looking for meaningful ways to give back to the community we call home. Habitat for Humanity is a local organization with a national reach. We rally CallRailers to build homes for families in need. From painting walls to planting shrubs, we do whatever it takes to make houses move-in ready. Check out this blog about one of our builds. Building with CallRail: Habitat for Humanity Volunteer Day

CallRail Crew at HH Event

Atlanta Pride

Each June, we celebrate #PrideMonth at CallRail (you’ll find us arm-in-arm at the parade). But because we believe we should respect everyone every day, we support Atlanta Pride and our LGBTQ+ community all year. In addition to holding a clothing drive for Lost-n-Found-Youth, we’ve shared perspectives in employee panels and created a #PrideRail Slack channel to foster ongoing communication.

CallRail Crew at Atlanta Pride