CallRail Quarterly Product Update: What’s New in 2017

Posted by
on April 17, 2017

As we continue to update the CallRail application with new features and product enhancements, it can be hard to keep up. That why’s we’re introducing our quarterly product updates where we fill you in on everything that’s new inside of CallRail for the past quarter. This past quarter we were focused on overall usability and…

Continue Reading

Conversion Tracking for Click-to-Text Ads

Posted by
on March 7, 2017

Here are the facts: according to Pew Research, nearly two-thirds of smartphone owners use messaging more than five times a day to communicate with others. 65% of consumers say they’d consider using SMS to connect with a business. The explosive growth of mobile makes it crucial for modern marketers to start tracking more than just…

Continue Reading

Meet the New CallRail Mobile App

Posted by
on February 22, 2017

CallRail’s Mobile App is a great way for marketers to stay connected to their call activity on-the-go. Our latest version gives you even more control over your phone call conversations with a sleek new interface and the addition of the CallRail Dialer for outbound call tracking. New Interface for Accessibility On-the-Go The mobile app interface has…

Continue Reading

Track a Call’s Sale Value with Keypad Scoring

Posted by
on January 17, 2017

Knowing the value of your individual callers is crucial for following-up with sales opportunities and tracking marketing campaign performance. But when you’re answering large quantities of phone calls on a daily basis, it can be difficult to remember important details about the customers you speak with. We’re excited to announce a new addition to our…

Continue Reading

Introducing CallRail’s new Direct to Google AdWords Integration

Posted by
on December 8, 2016

Integrating with Google AdWords allows you to track calls as conversions giving you full visibility into your PPC campaigns. In the past, CallRail users have pushed phone call conversions into their AdWords accounts through Google Analytics. But today, that all changes. We’re excited to announce a major update to our Google AdWords integration. CallRail can…

Continue Reading

View Which Keywords Drive Calls from Mobile Search

Posted by
on November 28, 2016

CallRail’s new Google AdWords Mobile Click-to-Call integration offers customers the ability to track calls from call extensions at the keyword level. By 2018, mobile search is projected to generate 73 billion calls to businesses. Google’s reaction to the influx of mobile dependent consumers has been to release campaign features like click-to-call and call only ads…

Continue Reading

Introducing CallScribe: Call Transcriptions, Powered by Conversation Intelligence

Posted by
on November 9, 2016

Phone calls provide a wealth of information you just can’t get from website clicks. These one-on-one conversations offer in-depth details about your customers, and how you can improve your sales, marketing, and service organizations. But obtaining all that valuable data can be difficult, and listening to every call recording isn’t always feasible. That’s why we’re…

Continue Reading


Route Calls by Location with Geo-Routing

Posted by
on October 13, 2016

If your company serves multiple geographic areas, or has multiple locations that serve different areas, ensuring callers reach the right person on the other end of the phone line can prove difficult. Your clients don’t enjoy being put on hold and transferred, or having to repeat the same information time and time again from agent to agent. In…

Continue Reading

Create Custom Call Reports with Filters

Posted by
on October 12, 2016

Getting the most out of your phone call analytics is not always a simple task. With so much data at your fingertips, it can be hard to unearth the full story of what’s happening with your marketing campaigns. Here at CallRail, we believe your call log and reports should be easy to navigate and understand.…

Continue Reading
(888) 907-4718 Sign Up Free
Support Sign In