by Erica Hawkins  May 1, 2014

High Quality Voicemail Transcriptions

allRail now provides human transcriptions of your voicemails, allowing you to read messages straight from your email or CallRail account.

by Andy Powell  Apr 9, 2014

How to Keep Google Ads Keyword Data for Call Conversions

Nervous over Google Ads' latest announcement about keyword data? Don't worry. Here's everything you need to know for keeping your data for call conversions.

by Erica Hawkins  Apr 3, 2014

Easily Decide How You’re Notified with The Notification Center

Get notified when and how you like. Now all your notification settings are conveniently accessible in one central location: The Notification Center.

by Erica Hawkins  Apr 3, 2014

New Feature: Google Ads Manual Conversion Import

You've always been able to use our automatic integration via Google Analytics, now you have the option to import calls as conversions into Google Ads.

by Erica Hawkins  Mar 27, 2014

Automatically Tag Calls with Call Flow Builder

Now CallRail's Call Flow Builder has a tag step that lets you automatically categorize your calls based on the tag names you create.

by Erica Hawkins  Mar 26, 2014

Easily Create Interactive Phone Menus

Easily Set Up Menus with Call Flow Builder Call Flow Builder's menu step makes it easy to direct calls where you need them to go by prompting the caller to select from a menu of options using the keypad on their phone.

by Erica Hawkins  Mar 24, 2014

Call Scheduling with Call Flow Builder

Now you can use CallRail's Call Flow Builder to create a schedule that determines how your calls should be routed, allowing you to send calls where you need them to go based on your schedule.

by Erica Hawkins  Mar 17, 2014

View Call Activity Conveniently with Company Summary Emails

CallRail now provides Company Summary Emails, a convenient summary of your company's call activity sent straight to your inbox.

by Andy Powell  Jan 24, 2014

Get to Know the All-New Call Flow Builder

With our new Call Flow Builder, you can now create unique, fully-customizable call flows for each of your tracking phone numbers.

by Erica Hawkins  Dec 17, 2013

CallRail Now Integrates with Google Universal Analytics

Get Complete Conversion Data with our Google Universal Analytics Call Tracking Integration.

by Andy Powell  Sep 23, 2013

Call Tracking with Visitor Timelines in a (not provided) World

Google is moving entirely to secure search, cutting off organic keyword data entirely. Call tracking can help to fill in the gaps.

by Erica Hawkins  Sep 16, 2013

We’ve Got You Covered with Our Newest Feature: Visitor Timelines

Get ready to travel into the past, future and optimize the present of your call tracking experience. See what calls are about without listening to voicemail

by Jessica Spain  Jul 25, 2013

Viewing First Time Callers in Google Analytics

Integrating call tracking and Google Analytics is a great way to track which pages a caller has visited on your website. Discover who's a new user.

by Erica Hawkins  Jul 19, 2013

Our Newest Feature: The Call Visualizer

Now, you can visually find where calls start, skip to the most important parts of your conversations and speed up conversations to save time!