by Katherine Hosmer Jan 27, 2016
Marketers and Agencies Rejoice: Account Center is Here
Simplify your workflow with Account Center. Easily manage multiple accounts and organize your campaigns in ways best for your business.
by Katherine Hosmer Dec 10, 2015
RoboRail: CallRail’s Anti-Spam Technology
Say goodbye to telemarketers. With RoboRail, your call data is clean with accurate reporting, and your marketing campaigns continue to perform successfully.
by Mark Sullivan Nov 17, 2015
New and Improved Zapier Integration
CallRail users can now take advantage of the Zapier integration its expanded triggers, easier authentication, and even more data.
by Mark Sullivan Oct 26, 2015
CallRail Direct Connect Integration with Marketo
With our integration with Marketo, you can understand which campaigns are leading to the most calls and what organic and paid search terms drove them.
by Mark Sullivan Sep 9, 2015
CallRail’s Integration with Bid Management Platform Acquisio
We're about to make your life a whole lot easier. CallRail is proud to announce our new Acquiso integration for all your bidding needs.
by Mark Sullivan Aug 27, 2015
CallRail’s Real Time Messaging Integration with Slack
Slack brings team communication into one, highly customizable, searchable interface that speeds up collaboration from any device.
by Andy Powell Aug 4, 2015
CallRail Tackles Latest Wave of Traffic Pumping
We know "spam" calls from traffic pumping are frustrating. That's why CallRail has made combating call spam our top priority.
by Mark Sullivan Jul 14, 2015
Simple Set Up & Powerful Call Tracking: CallRail’s WordPress Integration
We’ve had a custom integration with Wordpress for years, many people don’t know exactly how it works. I decided to revisit one of our most popular integrations to provide an overview for those of you that may be looking into using Wordpress and CallRail.
by Erica Hawkins Jul 8, 2015
SMS Messaging for Customer Support
Welcome to the world where we text instead of call. Here's how to bring your business into the text messaging game for your customer support.
by Mark Sullivan Jul 6, 2015
Analyze Each Caller’s Website Experience with CallRail’s FullStory Integration
Fully understand how your customer is interacting with your site and their navigation patterns with CallRail's FullStory integration.
by Katherine Hosmer Jun 30, 2015
CallRail’s Updated Interface and Reporting Tools
You may have noticed a few changes within CallRail since you've last logged in. We're here to walk you through all our recent changes and features.
by Erica Hawkins Jun 16, 2015
Introducing HIPAA Compliant Call Tracking for Health Care Providers
We take HIPAA compliance seriously. Medical practitioners and marketers may now monitor calls while protecting patient privacy.
by Katherine Hosmer Jun 9, 2015
CallRail: Fighting Robo Dialers One Call at a Time
With CallRail’s recent partnership with Nomorobo, you can automatically identify and block calls from known robo dialers at no additional cost.
by Erica Hawkins Apr 22, 2015
Quick Response Texting with Call Tracking Numbers
With a low open rate of emails and the growing adoption of mobile, text messaging is becoming an ideal way to communicate with customers. Get started now.
by Erica Hawkins Feb 25, 2015
CallRail Co-branding: Brand Consistency for Your Call Tracking Clients
Keep your clients immersed in your brand while providing them with all the features they need to get the most out of their call tracking experience.
by Erica Hawkins Jan 23, 2015
Record Outbound Calls with Your Tracking Numbers
With Outbound Call Recording, you get even deeper insight into outbound calls, allowing you to better monitor your lead follow up process.
by Erica Hawkins Jan 14, 2015
Send Outbound Texts with Your Tracking Numbers
Now you can initiate text messages using any of your tracking phone numbers.
by Erica Hawkins Dec 16, 2014
CallRail is Rolling Out A New Look & Feel
In the next few weeks you might notice that things look different around here-- that's because we're rolling out an updated user interface.
by Erica Hawkins Nov 6, 2014
The Newest Tool in Call Conversion: CallRail Copilot!
Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.
by Erica Hawkins Oct 16, 2014
Automate Call Distribution with Round Robin
Distribute calls evenly among your sales team, clients, or any group working under the same campaign, all through one of your call tracking phone numbers.
by Erica Hawkins Sep 4, 2014
Boost Your Conversion Rate with Form Submission
Call while your leads are hot — not hours later. You're dramatically more likely to win business when you call customers back quickly (100 times more likely according to this study) and with our new Lead Capture feature, you can follow up on web form submission instantly.
by Erica Hawkins Aug 20, 2014
CallRail helps New York Search Marketing Firm Showcase Serious ROI
Service and eCommerce clients finally track telephone calls as easily as web inquiries
by Erica Hawkins Jun 26, 2014
Why You’ll Love Our New Call Details Page
Our updated Call Details page gives you deeper insight into client behavior and a better understanding of what drives call conversions.
by Erica Hawkins Jun 5, 2014
Introducing Outbound Call Tracking
We know from our clients that effectively and quickly following up on leads is extremely important to to them -- that's why we've made that process even easier by allowing our users to place outbound calls with their CallRail tracking phone numbers.
by Katherine Hosmer May 28, 2014
Texting for Your CallRail Tracking Numbers
You will be able to communicate with anyone who sends a text message to a phone number that is configured in your account to receive text messages.