by Vince Baskerville
Manage Calls and Create Reports by User with CallRail’s Agent Feature
We're excited about our feature update! You’ll now have the ability route calls to a specific Agent through CallRail’s Call Flow Builder.
by Vince Baskerville
We're excited about our feature update! You’ll now have the ability route calls to a specific Agent through CallRail’s Call Flow Builder.
by Katherine Hosmer
Simplify your workflow with Account Center. Easily manage multiple accounts and organize your campaigns in ways best for your business.
by Katherine Hosmer
Say goodbye to telemarketers. With RoboRail, your call data is clean with accurate reporting, and your marketing campaigns continue to perform successfully.
by Mark Sullivan
CallRail users can now take advantage of the Zapier integration its expanded triggers, easier authentication, and even more data.
by Mark Sullivan
With our integration with Marketo, you can understand which campaigns are leading to the most calls and what organic and paid search terms drove them.
by Mark Sullivan
We're about to make your life a whole lot easier. CallRail is proud to announce our new Acquiso integration for all your bidding needs.
by Mark Sullivan
Slack brings team communication into one, highly customizable, searchable interface that speeds up collaboration from any device.
by Andy Powell
We know "spam" calls from traffic pumping are frustrating. That's why CallRail has made combating call spam our top priority.
by Mark Sullivan
We’ve had a custom integration with Wordpress for years, many people don’t know exactly how it works. I decided to revisit one of our most popular integrations to provide an overview for those of you that may be looking into using Wordpress and CallRail.
by Erica Hawkins
Welcome to the world where we text instead of call. Here's how to bring your business into the text messaging game for your customer support.
by Mark Sullivan
Fully understand how your customer is interacting with your site and their navigation patterns with CallRail's FullStory integration.
by Katherine Hosmer
You may have noticed a few changes within CallRail since you've last logged in. We're here to walk you through all our recent changes and features.
by Erica Hawkins
We take HIPAA compliance seriously. Medical practitioners and marketers may now monitor calls while protecting patient privacy.
by Katherine Hosmer
With CallRail’s recent partnership with Nomorobo, you can automatically identify and block calls from known robo dialers at no additional cost.
by Erica Hawkins
With a low open rate of emails and the growing adoption of mobile, text messaging is becoming an ideal way to communicate with customers. Get started now.
by Erica Hawkins
Keep your clients immersed in your brand while providing them with all the features they need to get the most out of their call tracking experience.
by Erica Hawkins
With Outbound Call Recording, you get even deeper insight into outbound calls, allowing you to better monitor your lead follow up process.
by Erica Hawkins
Now you can initiate text messages using any of your tracking phone numbers.
by Erica Hawkins
In the next few weeks you might notice that things look different around here-- that's because we're rolling out an updated user interface.
by Erica Hawkins
Improve sale conversion rates and customer service with real-time context to inbound calls. Get the insight that goes beyond simple caller ID with CallRail.
by Erica Hawkins
Distribute calls evenly among your sales team, clients, or any group working under the same campaign, all through one of your call tracking phone numbers.
by Erica Hawkins
Our updated Call Details page gives you deeper insight into client behavior and a better understanding of what drives call conversions.
by Erica Hawkins
We know from our clients that effectively and quickly following up on leads is extremely important to to them -- that's why we've made that process even easier by allowing our users to place outbound calls with their CallRail tracking phone numbers.
by Katherine Hosmer
You will be able to communicate with anyone who sends a text message to a phone number that is configured in your account to receive text messages.
by Erica Hawkins
allRail now provides human transcriptions of your voicemails, allowing you to read messages straight from your email or CallRail account.