by Madelyn Wing, Head of Partnerships, CallRail

Introducing CallRail’s Facebook Integration

View calls conversions inside the Facebook Business Ads Manager alongside click data. Optimize your ad spend for phone calls with greater insights.

by Madelyn Wing, Head of Partnerships, CallRail

Edit Caller Names for More Efficient Lead Handling

Updating caller IDs for leads inside of your account helps you attach names to the people reaching out to your business to connect you to qualified leads.

by Madelyn Wing, Head of Partnerships, CallRail

Meet the New Key Terms Spotted Report

With CallRail's new Key Terms Spotted Report you can identify conversation trends across all of your phone calls and in turn increase ROI.

by Madelyn Wing, Head of Partnerships, CallRail

CallRail Quarterly Product Update: What’s New in Q3 2017

CallRail's Q3 has been full of product updates. From a new user interface and referral program to responsive call routing, there's a lot in store.

by Madelyn Wing, Head of Partnerships, CallRail

How CallRail is Simplifying the Call Log Experience

We're always looking for new ways to improve our customer's user experience. CallRail is excited to announce a new, easier interface to our software!

by Madelyn Wing, Head of Partnerships, CallRail

Feature Updates: Even More Automation with CallRail’s Automation Rules

CallRail's Automation Rules feature will help you hone in on your most valuable callers, so you can gain even more powerful data from your phone calls.

by Madelyn Wing, Head of Partnerships, CallRail

Responsive Routing: Intelligent Call Routing from CallRail

With CallRail's Call Flow Builder, you can make sure that your business gets every caller to the right person, every time.

by Madelyn Wing, Head of Partnerships, CallRail

Check Out CallRail’s New Look and Feel

Constantly evolving, we're revamping our interface with the customer in mind. Simple and intuitive, check out CallRail's new look.

by Michael Saba

UI Refresh Q&A with CallRail UX Lead Kara Kelly

We'll soon be releasing a refreshed, redesigned version of the CallRail interface. We sat down for a chat with our UX lead about the big changes on the way.

by Madelyn Wing, Head of Partnerships, CallRail

8 Hidden CallRail Features You Didn’t Know You Needed

If you're a newer CallRail user, you may feel that sometimes you're only scratching the surface of CallRail's feature set. Here's what you need to know.

by Adam Hofman

Get to Know CallRail’s CallScore

Our product owners gives you a behind the scenes look at the process of what CallScore does and the gaps it fills for customers.

by Madelyn Wing, Head of Partnerships, CallRail

CallRail Quarterly Product Update: What’s New in Q2 2017

We're always working to improve our software to make things easier for our customers. Check out our latest feature and integration updates.

by Madelyn Wing, Head of Partnerships, CallRail

New Form & Text Message Updates to Improve Inbound Lead Attribution

CallRail has several updates for form fill-outs and text messages. You can now access all customer interactions in a single, powerful interface.

by Madelyn Wing, Head of Partnerships, CallRail

Power Up Your Call Transcriptions with Automation Rules

Gain insight into customer search. Have keywords automatically pulled from the call transcriptions of any campaign with Automation Rules.

by Madelyn Wing, Head of Partnerships, CallRail

Keep Your Call Data Secure with Two-Factor Authentication

We take your call data security seriously. With 2-step authentication, we added an extra layer of security to all CallRail accounts to keep you protected.

by Madelyn Wing, Head of Partnerships, CallRail

Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

by Madelyn Wing, Head of Partnerships, CallRail

New Feature: SMS on the CallRail Mobile App

With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.

by Madelyn Wing, Head of Partnerships, CallRail

CallRail Quarterly Product Update: What’s New in 2017

It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.

by Madelyn Wing, Head of Partnerships, CallRail

CallRail’s Updated Navigation

You may have noticed some changes from your last login, but it's all with you in mind: same great CallRail features, easier to navigate application.

by Madelyn Wing, Head of Partnerships, CallRail

Meet the New CallRail Mobile App

CallRail's Mobile App is a great way for marketers to stay connected to their call activity on-the-go. Our latest version gives you even more control over your phone call conversations and makes accessing data a breeze.

by Madelyn Wing, Head of Partnerships, CallRail

Optimize Ad Spend with Integrated Call Data and Marin Software

With CallRail's Marin integration, you can now enhance the effectiveness of Marin’s intelligence bidding with call data and optimize your ad spend.

by Madelyn Wing, Head of Partnerships, CallRail

Track a Call’s Sale Value with Keypad Scoring

Goodbye to scrambling to remember the sales amounts discussed in previous phone calls and hello to more accurate reporting as soon as the call ends.

by Andy Powell

Why We’re Including CallScore for Free

With CallScore included in all accounts, you can now gain more insight into calls with customers and immediately determine if the call was a good lead.

by Zack Bedingfield

Google Ads Announces Automatic Call Extensions for Mobile Search

Yet another update to Google Ads. Google has made announcement about call extensions this week and here's what you need to know for your business.

by Madelyn Wing, Head of Partnerships, CallRail

New Updates to Company Summary Emails

Reporting can be a time suck. CallRail's latest update to Company Summary Email notifications is here to help you save time and free up resources.