by Brianna Weaver

Product updates and features roundup — August 2022 edition

Our August '22 update is packed with new and improved integrations. Plus, a form enhancement to help you combat spam, improvements to quick texts to further personalize your customer interactions, and more.

by Brianna Weaver

Product updates and features roundup — July 2022 edition

Our July '22 update spotlights one feature that you can use across any of your CallRail products: tags! Plus, we're answering Inbox 2.0 FAQs. Read now!

by Brianna Weaver

Product updates and features roundup — June 2022 edition

The June '22 update spotlights the launch of our brand new CallRail Community! Plus, an update to whisper messages to get you even more insight, and our feature of the month. Read now!

by Brianna Weaver

Product updates and features roundup — May 2022 edition

The May '22 update spotlights our call highlights and transcriptions, user experience updates, and improvements in our Call Tracking product. Read now!

by Brianna Weaver

Product updates and features roundup — April 2022 edition

The April '22 update spotlights our automated response feature and the official release of Lead Center Inbox 2.0 to help streamline your business. Read now!

by Amelia Northrup-Simpson

Context converts: using customer history to close more deals

Lead Center gives your team the context they need to create seamless customer experiences and close more sales. Find out how.

by Brianna Weaver

Product updates and features roundup — March 2022 edition

The March '22 update discusses CallRail's HubSpot integration, and a feature of the month to easily help you review and qualify leads. Read now!

by Brianna Weaver

Product updates and features roundup — February '22 edition

We started the new year off by releasing some exciting navigation enhancements to streamline your experience. Keep reading to learn how these updates can save time and create efficiencies for your business.

by Zac Elbel

How to use CallRail and HubSpot to improve inbound marketing + sales efforts

Learn how small businesses and marketing teams can use CallRail + HubSpot to see in-depth call tracking and data analytics, anywhere they work.

by Brianna Weaver

Product updates and features roundup — January '22 edition

We’re starting off 2022 with a bang — featuring navigation updates that will help you get more value out of your CallRail data with ease. Plus, a new addition to the on-hold dialogue in Lead Center is sure to keep your customers happy and prevent hang-ups.

by Elliott Wood

Log4Shell Security Vulnerability: What you need to know

by Selina Boyce

Navigation enhancements for Settings — CallRail product update

The new navigation restructure introduces a Settings section that consolidates many of the pages that allow you to make updates to your app configuration.

by Pia Adolphsen

Product updates and features roundup — December 2021 edition

Welcome to the final round-up of the year. We have some reporting updates just in time for year-end reporting, an exciting opportunity to test out new Lead Center features, plus our feature of the month!

by Pia Adolphsen

Product updates and features roundup — November 2021 edition

Learn more about CallRail's Google Ads Integration update, security enhancements for Conversation Intelligence, plus our feature of the month: Call Monitoring!

by Laura Lawrie, Product Manager, CallRail

CallRail Announces New Integration with Google Ads Providing Real-Time Call Attribution Data

CallRail's latest integration with Google Ads ensures marketers have seamless access to reliable, real-time call analytics to optimize their marketing efficacy.

by Laura Lawrie, Product Manager, CallRail

Product updates and features roundup — October 2021 edition

CallRail's October 2021 product updates include outbound calls to Salesforce, bulk contact uploads Lead Center, and our feature of the month: Responsive Routing.

by Carly Cornforth

New feature roundup - September 2021 edition

We've made updates to our core products — Call Tracking and Lead Center — so that you can get even more out of the tools you love. Take a look at what's new at CallRail this month.

by Carly Cornforth

New feature roundup - August 2021 edition

Our product team has been hard at work this month with product updates and new features that will make your life easier. Take a look.

by Rachel Ward

New feature roundup - July 2021 edition

We want to make our customer's experience with CallRail the best it can be. Here's a look at our latest improvements.

by Rachel Ward

New feature roundup - June 2021 edition

See what's new at CallRail in our monthly product update blog.

by Katie Salley

STIR/SHAKEN: With CallRail, you’re covered

Tired of receiving spam calls? Then you're in for some good news. Starting June 20, 2021, the FCC is implementing new protocols to combat spam calls. Here's what to expect.

by Rachel Ward

New feature roundup — May 2021 edition

Interested in learning what's new at CallRail? Look no further. Check out our release notes for the latest updates on the platform.

by Ozi Opurum

Lead Center chat: Another way for customers to reach you

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

by Anna Charity

Call Tracking update: Efficiently review calls in one sitting with One at a Time View

Interested in learning how to work smarter, not harder? Then you'll our latest update to Call Tracking: One at Time View and Annotations. Take a look.

by Jessica Clarke

Meet the new Lead Center

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.