by Anna Charity

Call Tracking update: Efficiently review calls in one sitting with One at a Time View

Interested in learning how to work smarter, not harder? Then you'll our latest update to Call Tracking: One at Time View and Annotations. Take a look.

by Jessica Clarke

Meet the new Lead Center

All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.

by Anna Charity

Automation Rules: Lead classification, simplified

New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.

by Jay Hansborough

Take control of your leads with Lead Center

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.

by Jay Hansborough

Know the context behind every conversation

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

by Bridget Graf

Grow your agency with CallRail’s Agency Partner Program

Learn about CallRail's Agency Partner Program, where agency users can enjoy exclusive benefits, including revenue-sharing.

by Jay Hansborough

Create smarter Custom Forms with field logic

CallRail’s Custom Forms just got a whole lot smarter. With field logic, you can customize and improve your user experience when filling out forms while increasing your form's conversions.

by Katherine Hosmer

CallRail Updates to Google Ads, GMB, and Google Data Studio Integrations

CallRail and Google work together wonderfully, and we’re always looking for ways we can make our users’ lives easier. Check out our latest updates and improvements to our Google integrations.

by Katherine Hosmer

What's new at CallRail: Features, reports & more

We’ve been hard at work here at CallRail making big improvements to some of our most popular features. See what's improved, what's new, and more.

by Brittney Sovik

Never miss a lead with Automated Responses

To get the sale, you need to respond to the buyer before your competitors do. With CallRail's Auto Responses, never leave a lead unattended again.

by Katherine Hosmer

Get the most out of CallRail in a changing business landscape

As the business landscape changes, here are some new ways to consider using your CallRail account to communicate with your customers in times of change or uncertainty.

by Dan Wakefield

Facebook and CallRail are an even better team with new reporting

With our Facebook integration, offline events will now be counted as leads, letting you take full advantage of Facebook’s campaign management capabilities.

by Dan Wakefield

Will Google Chrome’s Privacy Updates Affect CallRail?

While Google’s initiative may seem like it will severely limit the crucial data you receive on your leads, we’re happy to verify that that’s very far from the truth.

by Jay Hansborough

Get more out of your phone calls with Conversation Intelligence

With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.

by Anna Charity

Better Form Tracking with CallRail’s new inclusive bundles

The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.

by Ryan Johnson

Integrating Google Ads lead form extensions with CallRail

Learn how to overcome consumer inertia and capture new leads with our Google Ads integration.

by Kevin Mann

CallRail for Google My Business: Get to know your local customers through call tracking

CallRail’s Google My Business integration greatly expands on what GMB natively offers through GMB Insights.

by Katherine Hosmer

CallRail 2020: New Year, New Global Navigation

New year, new nav! As part of our growing product roadmap, we recently added a brand new navigation bar to your account. See the changes we've made, here.

by Jay Hansborough

ADF for CallRail: Automatically create ADF files from your inbound phone calls

CallRail’s ADF integration pulls leads from inbound phone calls, creates an ADF file, and transfers it via email to your CRM.

by Kevin Mann

We built a brand new product: CallRail Form Tracking is here

We're excited to announce CallRail Form Tracking: A new way to put your marketing data to better use, and deliver serious results for your business.

by Katherine Hosmer

We’ve got a whole new look: Check out CallRail’s updated branding

CallRail has updated with some spiffy new brand visuals! We explore the improvements, and what it all means for your call tracking experience.

by Jay Hansborough

Instant call tracking notifications are easier than ever with our upgraded Slack integration

Our new and improved Slack integration is easier than ever to install. Receive instant notications for your call tracking data with our one-click solution.

by Jay Hansborough

We’ve upgraded Account Center: New tools make client management easier than ever

With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.

by Jay Hansborough

Enjoy seamless access to your call tracking data with our updated mobile app

With our latest update to the CallRail mobile app, it's never been easier or more convenient to access your call tracking data whil you're on the go.

by Brittney Sovik

Protect sensitive customer info with our PCI Redaction feature

With CallRail's new automated PCI redaction feature, you can rest easy knowing that your customers' sensitive information is always in good hands.