by Jessica Clarke Jan 4, 2021
Meet the new Lead Center
All legacy Lead Center accounts will be migrated to the new Lead Center after February 14, 2021. Here's everything you need to know about it.
by Anna Charity Dec 1, 2020
Automation Rules: Lead classification, simplified
New out-of-the-box templates make lead classification a breeze. Learn more about this powerful, new Conversation Intelligence addition here.
by Jay Hansborough Aug 18, 2020
Take control of your leads with Lead Center
Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.
by Jay Hansborough Aug 18, 2020
Know the context behind every conversation
Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.
by Bridget Graf Jun 30, 2020
Grow your agency with CallRail’s Agency Partner Program
Learn about CallRail's Agency Partner Program, where agency users can enjoy exclusive benefits, including revenue-sharing.
by Jay Hansborough May 5, 2020
Create smarter Custom Forms with field logic
CallRail’s Custom Forms just got a whole lot smarter. With field logic, you can customize and improve your user experience when filling out forms while increasing your form's conversions.
by Katherine Hosmer May 5, 2020
CallRail Updates to Google Ads, GMB, and Google Data Studio Integrations
CallRail and Google work together wonderfully, and we’re always looking for ways we can make our users’ lives easier. Check out our latest updates and improvements to our Google integrations.
by Katherine Hosmer May 5, 2020
What's new at CallRail: Features, reports & more
We’ve been hard at work here at CallRail making big improvements to some of our most popular features. See what's improved, what's new, and more.
by Brittney Sovik May 5, 2020
Never miss a lead with Automated Responses
To get the sale, you need to respond to the buyer before your competitors do. With CallRail's Auto Responses, never leave a lead unattended again.
by Katherine Hosmer Apr 10, 2020
Get the most out of CallRail in a changing business landscape
As the business landscape changes, here are some new ways to consider using your CallRail account to communicate with your customers in times of change or uncertainty.
by Dan Wakefield Apr 8, 2020
Facebook and CallRail are an even better team with new reporting
With our Facebook integration, offline events will now be counted as leads, letting you take full advantage of Facebook’s campaign management capabilities.
by Dan Wakefield Mar 30, 2020
Will Google Chrome’s Privacy Updates Affect CallRail?
While Google’s initiative may seem like it will severely limit the crucial data you receive on your leads, we’re happy to verify that that’s very far from the truth.
by Jay Hansborough Mar 25, 2020
Get more out of your phone calls with Conversation Intelligence
With Conversation Intelligence, you can determine exactly what was said during your phone conversations without ever having to listen to the call.
by Anna Charity Feb 20, 2020
Better Form Tracking with CallRail’s new inclusive bundles
The new form tracking functionality is now available on the Marketing Analytics and Analytics Suite bundles. Got questions about how this affects you? We've got answers.
by Ryan Johnson Feb 5, 2020
Integrating Google Ads lead form extensions with CallRail
Learn how to overcome consumer inertia and capture new leads with our Google Ads integration.
by Kevin Mann Jan 21, 2020
CallRail for Google My Business: Get to know your local customers through call tracking
CallRail’s Google My Business integration greatly expands on what GMB natively offers through GMB Insights.
by Katherine Hosmer Jan 8, 2020
CallRail 2020: New Year, New Global Navigation
New year, new nav! As part of our growing product roadmap, we recently added a brand new navigation bar to your account. See the changes we've made, here.
by Jay Hansborough Dec 6, 2019
ADF for CallRail: Automatically create ADF files from your inbound phone calls
CallRail’s ADF integration pulls leads from inbound phone calls, creates an ADF file, and transfers it via email to your CRM.
by Kevin Mann Jun 19, 2019
We built a brand new product: CallRail Form Tracking is here
We're excited to announce CallRail Form Tracking: A new way to put your marketing data to better use, and deliver serious results for your business.
by Katherine Hosmer May 16, 2019
We’ve got a whole new look: Check out CallRail’s updated branding
CallRail has updated with some spiffy new brand visuals! We explore the improvements, and what it all means for your call tracking experience.
by Jay Hansborough May 2, 2019
Instant call tracking notifications are easier than ever with our upgraded Slack integration
Our new and improved Slack integration is easier than ever to install. Receive instant notications for your call tracking data with our one-click solution.
by Jay Hansborough Apr 29, 2019
We’ve upgraded Account Center: New tools make client management easier than ever
With CallRail's new-and-improved account center features, it's easier than ever to manage multiple clients under a single account umbrella.
by Jay Hansborough Apr 23, 2019
Enjoy seamless access to your call tracking data with our updated mobile app
With our latest update to the CallRail mobile app, it's never been easier or more convenient to access your call tracking data whil you're on the go.
by Brittney Sovik Feb 26, 2019
Protect sensitive customer info with our PCI Redaction feature
With CallRail's new automated PCI redaction feature, you can rest easy knowing that your customers' sensitive information is always in good hands.
by Andrew Astleford Jan 24, 2019
Add clarity to your call tracking with voicemail reporting
We're excited to announce our new voicemail reporting features in CallRail, which will help marketers improve the accuracy of their call tracking data.