Women In Tech: Tameka Hughes, Customer Success Manager

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on April 6, 2018
women-in-tech

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Although Spring has technically arrived, the grey clouds, fierce…

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How a team of writers tells the story of CallRail

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on March 29, 2018
atlanta skyline

March was an important month for the product content team here at CallRail, marking our first full year with the company. That means for an entire year now, CallRail has invested in a team of writers for its product department — and that’s really exciting! You may be asking yourself: Why does a technology company like…

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How taking a week off allowed one CallRail engineer to build a Slackbot that streamlines internal workflows

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on March 22, 2018

Nestled between the rolling hills of northern Georgia, just north of Lake Lanier, lies Montara Farm. For almost a week in late February, this picturesque haven was home to an unlikely group: 10 members of CallRail’s product and development team. CTO Elliott Wood and principal software engineer Justin Kronz spearheaded CallRail’s first Investment Week ––…

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CallRail again named to Atlanta Journal-Constitution’s Top Workplaces list

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photo of Jules Tompkins at CallRail
on March 1, 2018
Picture of Team CallRail

For the second consecutive year, CallRail has made the Atlanta Journal-Constitution’s annual Top Workplaces list. CallRail was one of 2,300 companies asked to participate in the contest and was one of 150 companies to be selected to the final list. The contest was conducted by Energage –– a Philadelphia-based human resources and consulting company. In the…

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My superhuman support team answered 28,035 phone calls in 2017. Here are 3 things I learned along the way.

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on February 8, 2018
callrail customer support fielded over 28,000 calls in 2017

2017 was cray cray, like, everywhere, but especially in the low-lit, high-energy CallRail support pod. Over here, we somehow survived an avalanche of phone calls and tickets, with a team of just eight humans for most of the year. (In hindsight, I’m actually questioning that minor detail about my team being human, because their ability…

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We Are CallRail: How and why one of our engineers launched a software developer apprenticeship

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on February 1, 2018
CallRail launched a Jr. Developer Apprenticeship in 2017 to attract early engineering talent.

Megan Tiu is a Senior Software Engineer at CallRail. We sat down with her to talk about her latest internal venture: a developer apprenticeship program targeted at finding and mentoring talent, giving opportunities to junior developers who want to advance their careers, and implementing an unbiased approach to hiring in tech. Let’s talk a little bit…

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Women in Tech: Rachael Wright, Engineering Team Lead

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on December 19, 2017
Woman using laptop

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Her zeal for her craft brightens the room. I…

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Meet Team CallRail: David Schroeder, International Man of Philanthropy

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on December 13, 2017
Picture of Team CallRail

David Schroeder’s eyes light up behind his rectangular eyeglasses and he flashes a small grin as he begins rattling off the places in which he’s worked and traveled: “I’ve had the unique experiences of working in Brooklyn, Uganda, Cameroon, Mexico, Honduras, Dominican Republic, the Philippines, North Korea…” In my mind, I can hear the proverbial…

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CallRail teams up with Trees Atlanta to make our city a little greener

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on November 1, 2017
Team CallRail group shot

Guest post by Veronica Khoury, CallRail Sales Development Representative Earlier this month, Team CallRail had the chance to invest in our community by volunteering with local nonprofit, Trees Atlanta! Founded in 1985, Trees Atlanta’s mission is to protect Atlanta’s urban forest while educating the public on the importance of environmental preservation. The organization strives to…

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