CallRail News

CallRail in the news! Read the latest press releases, awards announcements, call volume data, CallRail spotlight interviews, and Team CallRail news in the articles below.


CallRail wins second APPEALIE award in Overall SaaS category

Posted by
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on September 26, 2019
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On Wednesday, September 25th, CallRail received its second Overall SaaS APPEALIE award for outstanding customer satisfaction. CallRail won the category alongside other industry leaders, including SalesLoft, Slack, Ceridian, ChurnZero, and Zoom. According to APPEALIE, the awards are given “annually to SaaS apps that demonstrate excellence through innovation, customer delight and dedication to constant improvement,” with…

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Turn it off: Team CallRail takes Summer!

Posted by
amber guidry headshot
on September 25, 2019
sunset over wheat field

Here at CallRail, we value work-life balance. In fact, ‘Turn it off’ is one of our company’s culture statements. We take care of ourselves, our families, our friends, and our community. We know it’s okay to close the laptop and turn off the phone and really enjoy a moment, an evening, a weekend, and a…

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Women in Tech: Janan Barge, Engineering Manager

Posted by
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on September 4, 2019

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what motivates some of our most driven employees to lead successful tech careers. With one look at Janan Barge, you might never…

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Why customer empathy is critical to our processes and products

Posted by
on August 14, 2019
all fists in between five people

Our product roadmaps are already defined by our company’s ethos — our customers are just waiting for us to recognize it. Their pain points, frustrations, and repetitive tasking are our infinite roadmaps. The world of technology is full of opportunities, innovation, and demand, and when we solve one customer’s problem, another will arise before we…

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Celebrating #PrideMonth at CallRail

Posted by
amber guidry headshot
on June 28, 2019

Happy Pride! Pride Month is celebrated each year in June, honoring the historic 1969 Stonewall Uprising in Manhattan. Fifty years ago today, trailblazers at the Stonewall Inn took a stand against brutality, discrimination, and oppression. These riots were pivotal to the gay rights movement, catapulting the fight for equality to the political front lines —…

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#NationalSmallBusinessWeek: Our ATL favorites

Posted by
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on May 10, 2019

Though they are small — small businesses are a big deal. According to the United States Small Business Administration (SBA), more than 50 percent of Americans either own or work for a small business. The SBA also notes that small businesses create about 2 out of 3 new jobs in the U.S. each year, powering…

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