by Melissa Garner

What is call management?

Learn how call management improves employee performance and customer service, all while keeping costs down.

by Melissa Garner

What is a lead source?

A lead source is what turns a prospect into a potential customer. Learn about the importance of lead source data and a few tools that can help you effectively track your sources.

by Jason Rozenblat

The difference between cold, warm, and hot leads

Not all leads are the same. Learn the difference between cold, warm, and hot leads and how to approach each.

by Rachel Ward

4 Benefits of using call tracking numbers to place outbound calls in Lead Center

Get more out of your call tracking numbers by using them to place outbound calls in Lead Center. Higher answer and conversion rate are some of the benefits. Read the blog for the rest.

by Rachel Ward

3 Ways to get the most value out of Lead Center

Just getting started with your Lead Center account and don't know where to start? Here are three ways you can start getting value out Lead Center today.

by Jason Rozenblat

Manage leads like a pro with Lead Center

What the key to lead generation? Effective lead management processes. That and a tool like Lead Center to help you bring it to life. Read the blog to learn more.

by Meredith Stack

What is lead qualification?

Lead qualification is the process of determining if prospective customers will purchase from your business. Learn more about how the process works.

by Meredith Stack

How to improve lead management

A strong lead routing system is the key to success. Learn how to improve your lead management process.

by Rob Wade

What is lead management?

Learn why lead management is critical for your business and the steps involved in the process.

by Jay Hansborough

Mission Control for small business leads

Lead Center gives you seamless, efficient communications management, designed specifically for small businesses.

by Jay Hansborough

Manage leads in real time, while you're talking

Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.

by Jay Hansborough

Connect with customers in the ways they want

Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.

by Jay Hansborough

Know the context behind every conversation

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

by Jay Hansborough

Take control of your leads with Lead Center

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.