by Ozi Opurum

Lead Center chat: Another way for customers to reach you

Growing businesses must meet their customers where they are. And today, 85% of customers prefer live chat. So we beefed up Lead Center and added chat as a new functionality. Click through to see what it's all about.

by Billy Watts

Factors accelerating car buying over the phone

Maximize your auto dealership pipeline by utilizing online research tools and managing inbound calls. Read more about the factors that are accelerating car buying over the phone.

by Rachel Ward

Your current phone system is holding you back. Here’s why.

If your current phone system can’t give you insights into your customer journey or provide you data to enhance the customer experience, then it’s time to replace it. Read why in the blog.

by Ryann Hogan

Law firm lead management tips for higher conversions

Legal is a highly competitive field, especially when it comes to digital marketing. Good thing we have a thing or two that can help you drive higher conversion rates in this blog. Check it out.

by Meredith Stack

What is a marketing plan and how to build one cost effectively

Our latest blog post shows you how your business can create a low-budget marketing plan with help from a few key marketing tools.

by Ryann Hogan

CallRail springs into a new category in G2’s Spring 2021 Report

We did it! CallRail maintains its ranking on G2 Spring 2021 report and hops into a new category: Contact Center Operations Software. Learn more in the blog.

by Nadine Melo

5 Reasons Real Estate Professionals Are Making the Move to Lead Center

Communication is key if you want to win big in the real estate industry. It's why real estate professionals are turning to Lead Center — a robust omnichannel communication hub that makes closing deals a breeze. Dig deeper in the blog.

by Jason Rozenblat

How to improve lead allocation

Lead generation and engagement with a selling strategy are keys to closing the deal, but improving your lead allocation will improve your ROI

by Suchi Sajja

How to conduct a social media audit

Here’s a look at what your next social media audit should look like, tips for gathering your social media data, and the best marketing tools to use.

by Jason Rozenblat

How lead routing improves sales results

Automating the organization, management, and assignment of leads, often referred to as lead routing, can instantly improve your sales results. Read why.

by Melissa Garner

What is call management?

Learn how call management improves employee performance and customer service, all while keeping costs down.

by Melissa Garner

What is a lead source?

A lead source is what turns a prospect into a potential customer. Learn about the importance of lead source data and a few tools that can help you effectively track your sources.

by Jason Rozenblat

The difference between cold, warm, and hot leads

Not all leads are the same. Learn the difference between cold, warm, and hot leads and how to approach each.

by Rachel Ward

4 benefits of using call tracking numbers to place outbound calls in Lead Center

Get more out of your call tracking numbers by using them to place outbound calls in Lead Center. Higher answer and conversion rate are some of the benefits. Read the blog for the rest.

by Rachel Ward

3 ways to get the most value out of Lead Center

Just getting started with your Lead Center account and don't know where to start? Here are three ways you can start getting value out Lead Center today.

by Jason Rozenblat

Manage leads like a pro with Lead Center

What the key to lead generation? Effective lead management processes. That and a tool like Lead Center to help you bring it to life. Read the blog to learn more.

by Meredith Stack

What is lead qualification?

Lead qualification is the process of determining if prospective customers will purchase from your business. Learn more about how the process works.

by Meredith Stack

How to improve lead management

A strong lead routing system is the key to success. Learn how to improve your lead management process.

by Rob Wade

What is lead management?

Learn why lead management is critical for your business and the steps involved in the process.

by Jay Hansborough

Mission Control for small business leads

Lead Center gives you seamless, efficient communications management, designed specifically for small businesses.

by Jay Hansborough

Manage leads in real time, while you're talking

Capture leads the easy way. Ditch the spreadsheets and automatically track the details of your communications with CallRail's Lead Center.

by Jay Hansborough

Connect with customers in the ways they want

Capture all your interactions with customers into a single inbox — making it easy to keep up with every lead, no matter which form it takes on.

by Jay Hansborough

Know the context behind every conversation

Get visibility into each customer's journey - from how they first found your business to every online and offline interaction with your company.

by Jay Hansborough

Take control of your leads with Lead Center

Lead management just got a whole lot easier. CallRail's Lead Center helps small businesses consolidate and organize interactions with customers and prospects all in one place.