by Madelyn Newman  Sep 22, 2016

How to Analyze Call Recordings

It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.

by Melissa Garner  Sep 17, 2016

Call Tracking 101 for Medical Practices

[Webinar On-Demand]: Learn how to use call tracking to ensure that you acquire new patients the first time that they call.

by Katherine Hosmer  Sep 15, 2016

Guide to Call Attribution for Digital Marketers: Optimize Calls and Clicks

Do you know which ads and keywords are converting the most leads into customers? Follow this guide to optimize your clicks and calls.

by Erica Hawkins  Sep 13, 2016

How search marketers reduce Cost Per Lead with call analytics

Implementing call tracking and analytics into your marketing programs can lower your customer acquisition cost and cost per lead.

by Jessica Neal  Sep 6, 2016

Click-to-Call in the Age of Mobile Search Marketing

Click-to-call can be key in optimizing your mobile marketing strategy to increase conversions.

by Erica Hawkins  Sep 5, 2016

How to Improve Customer Service Over the Phone in 5 Steps

Good customer service over the phone is extremely important to any business. Here are some tips and training ideas to help improve customer service.

by Madelyn Newman  Sep 1, 2016

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

by Janaye McGrew  Aug 24, 2016

3 Ways Call Recording Can Transform Your Lead Qualification Strategy

How to guide on call recording for qualifying inbound leads.

by Erica Hawkins  Aug 18, 2016

Importance of ROI: Why it matters for all businesses

ROI calculation is a KPI that should be used in every department of your business. Learn more about why it’s so important and how to calculate here.

by Katherine Hosmer  Aug 16, 2016

5 Tips for Successfully Using a Tracking Phone Number

Check out our 5 tips for successfully using a tracking phone number, and receive optimal data from day one of your call tracking experience.

by Will Chou  Aug 11, 2016

Agency uses CallRail to generate $800,000 in sales for healthcare client

With two key features of CallRail's software, Webmechanix was able to increase leads and conversions to turn a much greater profit.

by Erica Hawkins  Aug 4, 2016

Know What Really Drives Conversions with Multichannel Attribution

With Google Analytics, you may be able to see what online activity leads to conversions, but how do you track offline activity like phone calls?

by Erica Hawkins  Aug 1, 2016

Harness the Power of Call Intelligence Software

Save time and view detailed conversation analytics using CallRail's Call Intelligence software. Quickly view call stats and determine lead quality.

by Janaye McGrew  Jul 28, 2016

A/B Testing with CallRail Call Analytics

Split test and A/B test web and landing pages with call tracking.

by Erica Hawkins  Jul 19, 2016

Your Quick Guide to Creating Content That Converts

Check yourself before you wreck yourself. Follow these essential steps in your content creation process to increase conversions.

by Melissa Garner  Jun 30, 2016

NAP Consistency Q&A With Local Search Expert Mike Blumenthal

Watch this expert Q&A with Mike Blumenthal and Mark Sullivan as they answer questions regarding call tracking numbers and how they can impact local SEO.

by Janaye McGrew  Jun 23, 2016

How to Optimize Google Ads Campaigns using Call Tracking

Use CallRail to gain deeper insights into calls from your Google Ads. This info will help optimize your PPC campaigns and generate more targeted leads.

by Mark Sullivan  Jun 21, 2016

Track Calls and Texts as Conversions in Unbounce

Track offline conversions with CallRail's Unbounce integration and never miss another call or text message from an Unbounce landing page again!

by Jessica Neal  Jun 15, 2016

In Their Own Words: Customers Review CallRail for Call Tracking

We optimize for happiness at CallRail and that shines through in the work we do and the product we build. Hear what our customers have to say.

by Katherine Hosmer  Jun 13, 2016

Save Time, Copy Call Flows

Have your new campaigns running as quickly and as successfully as your existing campaigns with CallRail’s Call Flow Duplication feature.

by Erica Hawkins  Jun 2, 2016

3 Call Analytics Tools to Shorten Your Lead Response Time

Discover which call analytics tools with CallRail shorten lead response time and make converting leads into customers quick and easy.

by Katherine Hosmer  May 19, 2016

Prepare for Keypad Scoring

With CallRail's Keypad Scoring, you'll have the freedom to step away from your desk without compromising your call data.

by Erica Hawkins  May 11, 2016

Is Call Recording the Most Powerful Feature?

Discover the power of Call Recording and start qualifying more leads for your business by gaining helpful insight into each and every call.

by Erica Hawkins  Apr 22, 2016

Evaluating and Choosing The Right Call Analytics Vendor

In this webinar 'Choosing a Call Tracking Vendor' we discuss research and evaluation methods that come in handy when choosing the right analytics vendor.

by Erica Hawkins  Apr 5, 2016

Optimize Your Landing Pages with Call Analytics

Keyword-level call analytics with CallRail allows you to track the entire path to conversion from the initial click down to the call so you show see the effectiveness of your landing pages.