Breaking records: CallRail growth reaches new heights

Illustrated rocket launching

As CallRail approaches its 10th anniversary, we’re excited to announce surpassing $60M in ARR in 2020 and maintaining a 30%+ YoY growth rate amidst a global pandemic. Additionally, showing a strong vote of confidence in our continued growth, we’ve received a $56M investment from existing investors Sageview Capital and Leaders Fund, bringing CallRail’s total capital raised to $132M.

Since 2011, our Call Tracking technology has been helping SMBs and marketing agencies understand why their leads are calling. We’re proud to end the year having transitioned to a fully integrated lead-focused marketing and analytics platform, which started with the introduction of Form Tracking in 2019 and was followed by Conversation Intelligence and Lead Center in 2020.

“We started CallRail nearly ten years ago because there weren’t any call tracking services available to small businesses that were affordable and tailored to their specific business needs,” said Andy Powell, CEO and co-founder of CallRail. “Today, we are extremely proud of the platform we built and how it has democratized insights and tools that help small- and medium-sized businesses (SMBs) manage and improve their overall marketing strategies, ultimately enabling growth.”

CallRail is quickly becoming the single software solution SMBs and marketing agencies use to manage leads and achieve better sales and marketing outcomes. With the Call Tracking Software market expected to achieve massive growth by 2026, and a 35% increase in overall call volume between June 2019 and June 2020, CallRail will continue to be integral to the SMBs and agencies they work with.

“CallRail has consistently pushed the status quo to become the best in Call Tracking, and now, a platform for businesses to manage insights from all of their communication channels, whether it’s a call, online form, chat or text message,” said Stephen DeBacco, managing partner at Leaders Fund.

New Collage 12.10.2020

“Andy and his team have built a remarkable company, which is evident in the tremendous growth CallRail has experienced over the last few years. We look forward to expanding our partnership with CallRail as they continue to deliver innovative solutions, and help businesses achieve better outcomes.”

We end the year grateful and motivated to continue leaning into a product-led growth approach and building a culture of purpose and impact. Thanks to our customers for the continued opportunity to help you drive business growth, and to our team for your partnership in creating incredible products and a culture built on mutual respect.

Here’s to 2020, and see you all in the new year.

Want to learn more? Check out our press release for more information on our record-breaking growth.