Why We’re Including CallScore for Free

Automated Call Scoring

Recently we were excited to share CallScore, our real-time automated call scoring system that harnesses the power of speech recognition and machine learning to automatically analyze a phone call and immediately determine if the call was a good lead.

We’re happy to say, we’re including CallScore in our standard plans. Every CallRail customer now has access to these insights about their calls.

Since we started CallRail, we’ve been dedicated to making the most powerful call tracking technology available to every business – big or small. By including CallScore, we’re taking the next step in enhancing the call analytics that help you make smarter marketing decisions.

Conversation Intelligence for Everyone

Other companies offer automated lead qualification tools — but for too long, these call intelligence products have been expensive, difficult to deploy, and only available to very large businesses. We’re changing that.

It’s tough to optimize your sales or marketing when you’re spending all of your time listening to call recordings. Conversation intelligence can help you unlock deeper customer insights faster, and communicate with your prospects more effectively.

We’re making CallScore available at no additional cost so your team has access to the powerful sales and marketing tools you need you need to drive real ROI improvement. CallScore is perfect for anyone who want to identify high performing campaigns, prove results, and optimize marketing efforts.

Our Commitment

We’re not only working to change how you track calls, we’re here to improve how you market your business and convert your leads. You chose CallRail for access to valuable call data so you can run better marketing campaigns, and we want to help you stay ahead.

The CallRail team is driven to build great software that helps you succeed, and CallScore is a huge step toward providing the complete lead attribution that every business needs.

“It’s really exciting as a customer to see a company that is not settling and that is continually pushing. For me, whether it is call scoring automation, or something else, just seeing that CallRail continues to sort of push forward for its customers is something that I like.” -Michael Anderson, Wonderist Agency

We’re in the business of providing you with better tools to achieve your marketing and sales goals. We’re committed to delivering extraordinary call tracking solutions, and we hope you’ll give CallScore a try so you can see how it helps.

How can I get access?

To activate CallScore, first navigate to the company within CallRail you’d like to access it, then:

  1. Select Settings at the top of the page
  2. Select Customizations from the secondary menu, then click CallScore
  3. Slide the toggle to ON

That’s it! For future calls, you’ll see the lead status populate within the CallRail Dashboard, email notifications, and the Lead Funnel Report.


We’ve all been looking forward to this release, so please check it out and let us know what you think. If you have any questions or suggestions, we’re always available.

Ready to get started with CallScore? Read our documentation for more information, or give us a call at (888) 907-4718.