Madelyn Newman

Madelyn Newman is the Director of Product & Customer Marketing.

by Madelyn Newman  Jun 21, 2017

New Feature: Power Up Your Call Transcriptions with Keyword Spotting

Gain insight into customer search. Have keywords automatically pulled from the call transcriptions of any campaign with CallScribe's Keyword Spotting.

by Madelyn Newman  May 26, 2017

Keep Your Call Data Secure with Two-Factor Authentication

We take your call data security seriously. With 2-step authentication, we added an extra layer of security to all CallRail accounts to keep you protected.

by Madelyn Newman  May 22, 2017

Three Easy Ways to Implement Lead Tracking Techniques with Lead Center

Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.

by Madelyn Newman  May 8, 2017

Copilot is now Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

by Madelyn Newman  May 2, 2017

New Feature: SMS on the CallRail Mobile App

With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.

by Madelyn Newman  Apr 17, 2017

CallRail Quarterly Product Update: What’s New in 2017

It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.

by Madelyn Newman  Apr 13, 2017

Assigning Phone Call Leads in Salesforce using a Round Robin Assignment

Learn how to assign your inbound phone call leads from Salesforce with round robin distribution using the CallRail's Call Flow Builder.

by Madelyn Newman  Apr 12, 2017

CallRail & Google Call Forwarding

Many CallRail customers start using our call tracking software after already trying out Google’s phone call conversion tracking. Should you use both?

by Madelyn Newman  Mar 23, 2017

Manage All of Your Inbound Leads with Form Tracking from CallRail

Whether you’re using CallRail to track these leads at the campaign or keyword level, you understand where these leads are coming from and how to optimize your marketing to deliver those high-converting callers.

by Madelyn Newman  Mar 8, 2017

CallRail’s Updated Navigation

You may have noticed some changes from your last login, but it's all with you in mind: same great CallRail features, easier to navigate application.

by Madelyn Newman  Mar 7, 2017

Conversion Tracking for Click-to-Text Ads

With CallRail’s new Text Conversations, see which marketing campaigns are driving SMS conversations, view full caller ID data, and gain valuable insights.

by Madelyn Newman  Feb 22, 2017

Meet the New CallRail Mobile App

CallRail's Mobile App is a great way for marketers to stay connected to their call activity on-the-go. Our latest version gives you even more control over your phone call conversations and makes accessing data a breeze.

by Madelyn Newman  Feb 16, 2017

Optimize Ad Spend with Integrated Call Data and Marin Software

With CallRail's Marin integration, you can now enhance the effectiveness of Marin’s intelligence bidding with call data and optimize your ad spend.

by Madelyn Newman  Jan 17, 2017

Track a Call’s Sale Value with Keypad Scoring

Goodbye to scrambling to remember the sales amounts discussed in previous phone calls and hello to more accurate reporting as soon as the call ends.

by Madelyn Newman  Jan 3, 2017

New Updates to Company Summary Emails

Reporting can be a time suck. CallRail's latest update to Company Summary Email notifications is here to help you save time and free up resources.

by Madelyn Newman  Dec 8, 2016

Introducing CallRail’s new Direct to Google AdWords Integration

It's easier than ever to discover which PPC search keywords and campaigns are driving inbound calls with our new Google AdWords call tracking integration.

by Madelyn Newman  Nov 30, 2016

A Guide to Quicker Phone Number Porting

Porting your phone number can be pretty stressful, but it doesn't have to be. Find out what you can do to make the transition seamless and fast.

by Madelyn Newman  Nov 28, 2016

View Which Keywords Drive Calls from Mobile Search

By 2018, mobile search is projected to generate 73 billion calls to businesses. Which keywords will be driving your calls?

by Madelyn Newman  Nov 16, 2016

How to Integrate Inbound Call Tracking and Online Analytics

Start bridging the gap between online and offline conversions, and consolidate your marketing, by integrating inbound call tracking and online analytics.

by Madelyn Newman  Nov 9, 2016

Introducing CallScribe: Call Transcriptions, Powered by Conversation Intelligence

Ready to start gleaning meaningful call insights and increasing your leads from speaker-organized call transcriptions? Contact our sales team to learn more.

by Madelyn Newman  Oct 31, 2016

Four Easy Ways to Implement Call Conversion Tracking Techniques

Call tracking shows you the full impact of your marketing campaigns and these conversion strategies make that process effective.

by Madelyn Newman  Oct 18, 2016

Get More From Your Call Data with Conversation Intelligence

Deciphering the value of your inbound calls is never easy. With CallRail's Conversion Intelligence, you can see exactly which calls are driving revenue.

by Madelyn Newman  Oct 13, 2016

Route Calls by Location with Geo-Routing

With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller.

by Madelyn Newman  Oct 12, 2016

Create Custom Call Reports with Filters

The same filter features you love just got better. Start taking advantage of the insights hiding inside your phone call data today!

by Madelyn Newman  Sep 22, 2016

How to Analyze Call Recordings

It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.