by Madelyn Newman Jun 21, 2017
New Feature: Power Up Your Call Transcriptions with Keyword Spotting
Gain insight into customer search. Have keywords automatically pulled from the call transcriptions of any campaign with CallScribe's Keyword Spotting.
by Madelyn Newman May 26, 2017
Keep Your Call Data Secure with Two-Factor Authentication
We take your call data security seriously. With 2-step authentication, we added an extra layer of security to all CallRail accounts to keep you protected.
by Madelyn Newman May 22, 2017
Three Easy Ways to Implement Lead Tracking Techniques with Lead Center
Implementing proper lead tracking is crucial to helping both sales and marketing teams. Here are 3 easy ways to use Lead Center to track leads.
by Madelyn Newman May 8, 2017
Copilot is now Lead Center
Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.
by Madelyn Newman May 2, 2017
New Feature: SMS on the CallRail Mobile App
With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.
by Madelyn Newman Apr 17, 2017
CallRail Quarterly Product Update: What’s New in 2017
It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.
by Madelyn Newman Apr 13, 2017
Assigning Phone Call Leads in Salesforce using a Round Robin Assignment
Learn how to assign your inbound phone call leads from Salesforce with round robin distribution using the CallRail's Call Flow Builder.
by Madelyn Newman Apr 12, 2017
CallRail & Google Call Forwarding
Many CallRail customers start using our call tracking software after already trying out Google’s phone call conversion tracking. Should you use both?
by Madelyn Newman Mar 23, 2017
Manage All of Your Inbound Leads with Form Tracking from CallRail
Whether you’re using CallRail to track these leads at the campaign or keyword level, you understand where these leads are coming from and how to optimize your marketing to deliver those high-converting callers.
by Madelyn Newman Mar 8, 2017
CallRail’s Updated Navigation
You may have noticed some changes from your last login, but it's all with you in mind: same great CallRail features, easier to navigate application.
by Madelyn Newman Mar 7, 2017
Conversion Tracking for Click-to-Text Ads
With CallRail’s new Text Conversations, see which marketing campaigns are driving SMS conversations, view full caller ID data, and gain valuable insights.
by Madelyn Newman Feb 22, 2017
Meet the New CallRail Mobile App
CallRail's Mobile App is a great way for marketers to stay connected to their call activity on-the-go. Our latest version gives you even more control over your phone call conversations and makes accessing data a breeze.
by Madelyn Newman Feb 16, 2017
Optimize Ad Spend with Integrated Call Data and Marin Software
With CallRail's Marin integration, you can now enhance the effectiveness of Marin’s intelligence bidding with call data and optimize your ad spend.
by Madelyn Newman Jan 17, 2017
Track a Call’s Sale Value with Keypad Scoring
Goodbye to scrambling to remember the sales amounts discussed in previous phone calls and hello to more accurate reporting as soon as the call ends.
by Madelyn Newman Jan 3, 2017
New Updates to Company Summary Emails
Reporting can be a time suck. CallRail's latest update to Company Summary Email notifications is here to help you save time and free up resources.
by Madelyn Newman Dec 8, 2016
Introducing CallRail’s new Direct to Google AdWords Integration
It's easier than ever to discover which PPC search keywords and campaigns are driving inbound calls with our new Google AdWords call tracking integration.
by Madelyn Newman Nov 30, 2016
A Guide to Quicker Phone Number Porting
Porting your phone number can be pretty stressful, but it doesn't have to be. Find out what you can do to make the transition seamless and fast.
by Madelyn Newman Nov 28, 2016
View Which Keywords Drive Calls from Mobile Search
By 2018, mobile search is projected to generate 73 billion calls to businesses. Which keywords will be driving your calls?
by Madelyn Newman Nov 16, 2016
How to Integrate Inbound Call Tracking and Online Analytics
Start bridging the gap between online and offline conversions, and consolidate your marketing, by integrating inbound call tracking and online analytics.
by Madelyn Newman Nov 9, 2016
Introducing CallScribe: Call Transcriptions, Powered by Conversation Intelligence
Ready to start gleaning meaningful call insights and increasing your leads from speaker-organized call transcriptions? Contact our sales team to learn more.
by Madelyn Newman Oct 31, 2016
Four Easy Ways to Implement Call Conversion Tracking Techniques
Call tracking shows you the full impact of your marketing campaigns and these conversion strategies make that process effective.
by Madelyn Newman Oct 18, 2016
Get More From Your Call Data with Conversation Intelligence
Deciphering the value of your inbound calls is never easy. With CallRail's Conversion Intelligence, you can see exactly which calls are driving revenue.
by Madelyn Newman Oct 13, 2016
Route Calls by Location with Geo-Routing
With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller.
by Madelyn Newman Oct 12, 2016
Create Custom Call Reports with Filters
The same filter features you love just got better. Start taking advantage of the insights hiding inside your phone call data today!
by Madelyn Newman Sep 22, 2016
How to Analyze Call Recordings
It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.