Madelyn Newman

Product Marketing Manager

Madelyn Newman is a graduate of the University of North Carolina, with a BA in Economics and Anthropology. She is passionate about anything that can help data-driven marketers across all avenues connect, collaborate and grow.

She began her career as a Social Media Community Specialist for an IT-centric software company out of Tampa, FL, honing her love of marketing and the technology space. After moving to Atlanta, she started her time at CallRail as a Customer Success Manager, ultimately transitioning to her current Product Marketing Manager role.

Outside of the office, Madelyn loves a good pun, a great slice of veggie pizza and meeting people from all walks of life.


CallRail Quarterly Product Update: What’s New in Q3 2017

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on October 16, 2017

This past quarter we saw some great new releases inside the CallRail application. We were focused on improving our overall user experience, increasing the power and usability behind our Call Flow Builder, as well as introduced some great new reporting features. Ready to check it out? Here’s everything we shipped in Q3 of 2017: CallRail’s…

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How CallRail is Simplifying the Call Log Experience

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on September 21, 2017

CallRail’s Call Log is central to managing all inbound and outbound call activity; it’s the lift-off point for all of your valuable phone call insights. CallRail users come here to view phone calls in real-time, see which marketing campaigns are driving the best phone leads, view caller ID data, and so much more. That’s why, as…

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How To Get the Most Accurate Call Transcriptions

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on September 18, 2017

An automatic speech-to-text software is a powerful tool that can help you extract insights from your valuable phone call conversations. These transcriptions can save you a ton of time by eliminating the need to listen to hundreds of call recordings all the way through to gain context. Built on voice recognition software, our CallScribe feature…

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Using Call Transcriptions to Increase Conversion Rates & Leads

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on August 25, 2017

When we talk about conversion rate optimization (CRO), we’re typically talking about getting website visitor to perform some specific action that makes them a lead for your business. This includes things like developing better landing page copy, improving traffic generation strategies, and creating an intriguing web design that drives the visitor to either fill out…

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Introducing Responsive Routing: Intelligent Call Routing from CallRail

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on August 22, 2017

Where your inbound callers get routed significantly impacts how they convert to revenue. If you’re using CallRail’s Call Flow Builder, you can set up intelligent routing specific to your business that gets every caller to the right person, every time. The Call Flow Builder has always featured several customised call forwarding patterns  – simulcall, round…

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Check Out CallRail’s New Look and Feel

Posted by
on August 17, 2017

A good user interface is simple and intuitive, all while making it easy for users to understand, focus on, and complete their work. We’ve been talking with and listening to you our customers, and we appreciate your feedback on how to improve the CallRail experience. Now, we’re putting it into action. In the coming weeks, we’re…

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Invite Friends. Get Credit. Introducing the CallRail Referral Program.

Posted by
on August 10, 2017

The outstanding CallRail community has always been the driving force behind CallRail’s growth. Between simple word-of-mouth recommendations and complimentary online reviews, you’ve helped us get to where we are today. It’s also what drives us to keep making everything about CallRail better – from the product to our content, and beyond. That’s why we wanted…

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8 Hidden CallRail Features You Didn’t Know You Needed

Posted by
on July 31, 2017

If you’re a newer CallRail user, you may feel that sometimes you’re only scratching the surface of CallRail’s feature set. You’ve setup your first tracking numbers, and perhaps even a few email notifications and company summary reports – but what about all the other goodness living inside of CallRail? I wanted to take some time…

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CallRail Quarterly Product Update: What’s New in Q2 2017

Posted by
on July 17, 2017

This past quarter we saw some huge new releases inside the CallRail application. We were focused on improving the power and reporting behind Conversation Intelligence, increasing the accessibility of phone call lead management features, as well as including some reporting enhancements for forms and text messages. Ready for the full rundown? Check out everything we…

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