Katherine Hosmer

UX Content Manager

Katherine earned her English degree from Kennesaw State University. Her concentration in Professional Writing allows her to exercise her passion for composition, problem-solving, and customer success.

Katherine originally began her career with CallRail as a Client Support Specialist, and now serves as CallRail’s UX Content Manager. She joined the world of technology because of the exciting and innovative culture that technology offers. Outside of work, you can find Katherine knee-deep in a Jack Kerouac novel, or chasing her oversized mutt around hiking trails and the local dog park.


How to use CallRail phone numbers for local marketing

Posted by
on April 27, 2018
floating telephones

Note: Erica Hawkins authored the original version of this blog post and contributed to the content below. How often do you find yourself grabbing your cell phone to find a local business? Between living busy lives and having our smartphones constantly at our fingertips, it’s likely that you’re using your phone to manage the purchases…

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What Google’s new global site tag (gtag.js) means for call tracking and Google Analytics

Posted by
on February 16, 2018
will Google's new global tag affect call tracking and analytics

If you’ve recently wandered into the admin area of your Google Analytics account, you may be wondering, “What is this new gtag.js script showing as my tracking snippet?” We’ve come to know the Universal Analytics (analytics.js) script since 2013, when it replaced Classic Analytics (ga.js) as the script for tracking the interactions on our websites.…

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Agencies: Make the switch from Account Center to Customer Invoicing to streamline call tracking billing

Posted by
on February 13, 2018
Woman viewing analytics dashboard on laptop

Great news: you can now manage and customize invoices for each of your customers from a single account. CallRail’s newest addition to its toolbox for marketers includes a Customer Invoicing feature. Previously, if you wanted to bill your customers separately for their call tracking usage, we recommended that you use our Account Center feature. We’ve…

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Optimizing AdWords for Call Tracking Insight

Posted by
on August 22, 2016

Google AdWords gives you the power to reach new and existing customers to your business each time they browse the web. As one of the top advertising tools used by marketers, Google AdWords appeases marketing budgets of all sizes and works for any business looking to track ad spend and ROI. To pack an extra punch…

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5 Tips for Successfully Using a Tracking Phone Number

Posted by
on August 16, 2016

When you’re investing major dollars into marketing for your business, you want to know what exactly is paying off. As we well know, our customers are busy and looking for the fastest way to find information and begin conversations. What can you do to ensure customers find your business? And, how can you build out…

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Get Your Data Faster with Keypad Scoring

Posted by
on August 8, 2016

When you’re taking business calls, it can be overwhelming to remember important details about the customers you speak with, especially if your company’s call volume is high. If your job requires you to travel for work, keeping up with customers and sales calls can seem like an even more difficult task. You have all this information you’re…

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CallRail’s Mini Makeover

Posted by
on July 25, 2016

Your favorite company in call analytics just got a bit of a facelift. CallRail has new navigation icons across the top of your dashboard, and even a brand new button to add tracking numbers to your account. Our latest updates not only keep CallRail’s interface looking slick, they also help us run things quicker on…

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Save Time, Copy Call Flows

Posted by
on June 13, 2016

Build Flows Faster CallRail’s Call Flow Duplication feature allows you to quickly choose the way your calls should route. You achieve this by simply copying a call flow you’ve already created from any company within your account. This feature is available for client manager users, as well as account administrators. Route Your Calls First, open…

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