CallRail Chief Revenue Officer Mary Pat Donnellon was recognized Thursday as a finalist in the Woman of the Year in Technology Awards in Atlanta. The ceremony celebrated the accomplishments of Georgia’s top female executives in technology fields. Mary Pat’s career has taken her from her start as a systems engineer and project manager to the…

In today’s rapidly-evolving career landscape, many of us can relate to taking a job in an industry completely unrelated to our college degree. Whitney Bennett can say she not only forged a career in a field different from her educational background, she navigated uncharted waters to build a thriving human resources department where none previously…

Why Community? How this journey started Last April, we launched the first version of the CallRail Community. After being hired to manage social media at the start of 2017, being asked to spearhead work on our customer forum was somewhat of a surprise. A little background: I came from a small agency where I managed…

Today, we’re proud to announce the launch of a brand new user interface design for the CallRail Community! We built the CallRail Community in 2017 as a place for our customers to meet each other, share best practices for using CallRail, and submit feature requests to our team. After months of helping customers find answers…

Nestled between the rolling hills of northern Georgia, just north of Lake Lanier, lies Montara Farm. For almost a week in late February, this picturesque haven was home to an unlikely group: 10 members of CallRail’s product and development team. CTO Elliott Wood and principal software engineer Justin Kronz spearheaded CallRail’s first Investment Week ––…

Megan Tiu is a Senior Software Engineer at CallRail. We sat down with her to talk about her latest internal venture: a developer apprenticeship program targeted at finding and mentoring talent, giving opportunities to junior developers who want to advance their careers, and implementing an unbiased approach to hiring in tech. Let’s talk a little bit…

Determining the return on investment (ROI) of your social media marketing efforts can seem like a daunting task. The internet is full of how-to guides and best practices promising results, but at the end of the day, how are you going to justify the time and money you’ve spent on social media marketing and reconcile…

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Her zeal for her craft brightens the room. I…

How to Grow Your Brand’s Social Media Audience The steps to growing your brand’s social audience include identifying your audience through personas, finding the best channels for your target market, creating quality, targeted content, and using paid and boosted posts and elements of influencer marketing. Keep reading to learn the in-depth how-tos for these steps… In…

Customer-facing community spaces are on the rise across industries. At this year’s CMX Summit in Los Angeles, community managers from around the globe gathered to talk about cutting-edge strategy and best practices for fostering member connectedness, determining ROI, and optimizing user experience. If you’re looking to take your community to the next level, or even…

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Carolyn Lyden commutes more than an hour each way…

We sat down with Jason Tatum, Product Owner for the Google Data Studio Community Connector integration with CallRail to talk about why we built it, the timeline for the rollout, and how it helps you visualize data. CallRail: Why did CallRail decide to build a Google Data Studio integration? Jason Tatum: We started with three…

Interview with Daniel Bower, Business Intelligence Analyst, Recovery Brands Talk a little bit about what Recovery Brands does. What is your role at the company? Recovery Brands serves families and individuals struggling with addiction and seeking treatment. We facilitate meaningful connections between individuals seeking treatment and facilities that can provide care. As a leading publisher of…

In a talk earlier this year at Digital Summit Atlanta, Jason Dailey, Agency Partner Manager at Facebook highlighted that 25% of all time people spend online on a mobile device is on Facebook, Instagram or Facebook Messenger. In addition, 58% of total search queries are conducted on a mobile device, revealing that when people are…

Interview with Sidnee Schaefer, Sr. Product Adoption Strategist, RevUnit Talk a little bit about what RevUnit does. What is your role at the company? RevUnit has been designing world-class digital products since 2012. From enterprise mobile applications to best in class web apps. We’ve built our team and process using decades of experience developing software for…

Interview with Autumn Dlugoz, Marketing Manager, Factor Finders, LLC1 Talk a little bit about what Factor Finders does. What is your role at the company? We’re a business-to-business funding intermediary that matches small business owners with the best funding company for their needs. When a customer contacts us, we take the time to talk to them…

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Melinda Weathers sits across the table from me wearing…

We’ve been traveling around our departments helping you get to know the people behind the product at CallRail in our series of spotlight interviews. Today, we’re talking with Alan Matthews, a software engineer on our development team who taught himself to code after obtaining degrees in both health science and audio engineering. After making the…

The internet is full of advice for modern marketers. Countless bloggers, agencies, and industry experts flood our social media feed and inboxes with the latest marketing tips like metrics we should be tracking, and trends we should take advantage of. So, as a marketer who wants to cut through the noise and make a meaningful…

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. Michelle McCurdy opens the door to the meeting room…

As CallRail’s Accounting Manager, Mita Chatterjee works to keep our financials in perfect order. Today Mita shares the story of pursuing her Master’s in Accounting later in life, her passion for all things Jackie Kennedy, and why she never gives up on anything she starts. How long have you worked at CallRail? What drew you to…

Meet Fiona! As a Customer Success Manager, she ensures our customers receive account assistance and answers to all of their questions about how to best utilize our product. A transplant to Atlanta from New York City, Fiona talks with us about how working in fashion led her to a career in tech at CallRail. How…

The evolution of voice search and its place in the the future of search engine marketing is a hot topic among marketers these days. CallRail’s Director of Demand Generation, Mark Sullivan, joined Greg Sterling, VP of Strategy and Insights at Local Search Association on their On Target podcast to discuss voice search, virtual assistants, bots and…

According to Girls Who Code, 74% of young girls express interest in STEM fields but only 26% of computing jobs are held by women. In our Women in Tech series, we dig into what drives some of our most driven employees to lead successful tech careers. “Am I in the right room?” she asks uncertainly.…

Our support team knows our product inside and out, and is the first line of defense when it comes to handling issues for our customers. Today, we’re talking with Terrence, a Customer Support Specialist, about how he moved on a whim from Chicago to Atlanta, and ended up as part of Team CallRail. How long…