Jessica Spain

Client Success Coordinator

Jessica, originally from Savannah, Georgia, earned her Psychology degree from Georgia Southern University. Her concentration in social psychology contributed to a professional focus of working directly with clients and solving problems.

Jessica comes to CallRail after a brief period in the healthcare industry where she assisted physical and occupational therapists with their patients. CallRail has provided Jessica the opportunity to continue resolving customer concerns but satisfies her additional desire to concentrate on technology innovations within the business sector.

Jessica resides in the Buckhead area of Atlanta, Georgia.

Connect with Jessica on Google+.

Keep The Calls Flowing: What Happens If I Use More Minutes Than I Expect?

Posted by

Jessica Spain on July 31, 2013

Celebrate! More calls mean more business. We’ll keep the calls flowing. We know how important it is for your calls to be routed consistently and reliably. Because the confidence in knowing that CallRail will always connect your phone calls is paramount, we’ll keep your calls flowing even if you go over your plan’s usage parameters.…

Viewing First Time Callers in Google Analytics

Posted by

Jessica Spain on July 25, 2013

How do I view new callers in Google Analytics? Integrating call tracking and Google Analytics is a great way to track which pages a caller has visited on your website. Calls are reported as page views in Google Analytics and repeat callers can appear more than once in your Google Analytics data. Why Would I Want…