adam hoffman author photo

Adam Hofman

Product Manager


Get to Know CallRail’s CallScore

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adam hoffman author photo
on July 24, 2017

In this series, our product owners gives you a behind the scenes look at the process behind the product What does CallScore do, and what gaps does it fill for customers? We wanted to figure out a way to save customers time and money so they don’t have to listen to every single phone call to…

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Machine Learning and Building Conversation Intelligence

Posted by
adam hoffman author photo
on May 23, 2017

Machine Learning: A bit of history If you’ve seen the film “The Imitation Game,” you should remember the pivotal scene where Alan Turing’s machine comes to an abrupt halt. In that moment the Enigma cryptography machine was cracked, changing the direction of WWII and the future of technology forever. Turing later went on to use…

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Team CallRail Recap: AI & Data Science at SXSW

Posted by
adam hoffman author photo
on March 22, 2017

In this series of three posts, we asked members of our product team to share their first-hand account of one of the world’s most prestigious and innovative technology conferences, SXSW.  My first experience at SXSW was insightful, exciting and filled with Texas BBQ! The conference sessions I attended primarily focused on AI, Machine Learning, and…

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