Products
Call Tracking

Know which marketing efforts inspired your best leads to call.

Lead Center

Call, text, chat, and manage all your team's leads from a single unified inbox.

Conversation Intelligence

Call transcriptions with AI-powered analysis and lead categorization.

Form Tracking

Connect each ad, campaign, and keyword to every form submission.

Pricing
Industries
Agencies

Know which tactics deliver your clients' best calls and form submissions.

Real Estate

Close more qualified buyers and renters with better marketing and communications.

Healthcare

Gain the insights you need to maintain the health of your marketing campaigns.

Legal Services

Stay competitive by making the most of your marketing dollars.

Home Services

Tighten up response times — and never miss another opportunity.

Automotive

Accelerate the ads, keywords, and campaigns that drive buyers to your showroom.

Financial Services

Know what inspired your best customers to act then attract more like them.

Resources
Content Hub

Market smarter by keeping up with emerging trends, tips, and tools.

Integrations

Deliver automated insights by connecting CallRail to platforms you already use.

Partnerships

Learn about our affiliate, marketing agency, and technology partnerships.

(888) 907-4718 Support
(888) 907-4718

CallRail wins second APPEALIE award in Overall SaaS category

by Karissa Austin
September 26, 2019

On Wednesday, September 25th, CallRail received its second Overall SaaS APPEALIE award for outstanding customer satisfaction.

CallRail won the category alongside other industry leaders, including SalesLoft, Slack, Ceridian, ChurnZero, and Zoom.

According to APPEALIE, the awards are given “annually to SaaS apps that demonstrate excellence through innovation, customer delight and dedication to constant improvement,” with an emphasis on:

  • Customer satisfaction
  • Performance
  • Business value
  • User experience
  • User interface
  • Customer service

Judges for the APPEALIE awards include customer success experts from a plethora of successful companies, including MeetEdgar, OnPlan, Reply.io, and more.

CallRail has received numerous awards reflecting the company’s growth this year, including making the Inc. 5000 list for the fourth year in a row. We are excited to also receive recognition for our efforts in creating a delightful user experience for our customers. When we submitted for the award, we included a customer testimonial: “CallRail exhibits the world-class customer service that we strive to provide to our franchisees every day,” said Alex Mercer, brand marketing consultant at Archadeck and Outdoor Lighting Perspectives. “They are always responsive and go the extra mile for our team. They are a great partner, and I would highly recommend CallRail to any franchise system!”

As much as we’ve grown over the last several years, placing on both the Inc. 5000 and Deloitte Tech Fast 500 for four consecutive years, what makes us most proud is our team’s unwavering commitment to helping our customers succeed.

“We are honored to receive this award, as its customer-centric focus embodies CallRail’s commitment to the businesses we serve,” said Kevin Mann, CallRail’s co-founder and CPO. “Our team is constantly incorporating customer feedback to improve our platform. We’re thrilled to be named an APPEALIE overall SaaS winner and look forward to continuing to provide innovative solutions that help our customers stay competitive in the digital marketing landscape.”

Want to join our award-winning team? We’re hiring!