by Madelyn Newman

Route Calls by Location with Geo-Routing

With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller.

by Madelyn Newman

Create Custom Call Reports with Filters

The same filter features you love just got better. Start taking advantage of the insights hiding inside your phone call data today!

by Erica Hawkins

Call Tracking Metrics: The Most Important Metrics to Measure

Focus on high converting inbound calls and optimize your inbound strategy by focusing on these call tracking metrics

by Jessica Neal

LocalU Advanced: Local SEO’s Most Hands-On Conference

We’re joining other leading experts in the local search game to share in the hottest marketing strategies and trends at LocalU Advanced.

by Andrew Choco

Increase Your Calls Through Facebook and Google Ads

Learn how to drive more calls to your business and more conversions.

by Jessica Neal

CallRail CEO Ranked Top Five By TiE Atlanta For Second Consecutive Year

CallRail's CEO, Andy Powell, took home 4th spot on the elite list of Atlanta’s Top Entrepreneurs. Honored by his recognition, Andy thanks the CallRail team.

by Janaye McGrew

5 Ways to Use Call Flows to Streamline Your Business

First impressions are everything. Regardless of your sales team's size, here are 5 ways Call Flow can improve your business and the customer's satisfaction.

by Madelyn Newman

How to Analyze Call Recordings

It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.

by Lance Weatherby

CallRail Tops G2 Crowd Best Call Tracking Software Rankings

For the 2nd consecutive year, CallRail ranks as the top overall call tracking software and the leader in call tracking customer satisfaction by G2 Crowd.

by Erica Hawkins

7 Business Phone Etiquette Tips to Win Customer Loyalty

Want to improve your business phone etiquette? Check out our top phone tips to enhance your customer service skills and grow your client base.

by Melissa Garner

Call Tracking 101 for Medical Practices

[Webinar On-Demand]: Learn how to use call tracking to ensure that you acquire new patients the first time that they call.

by Katherine Hosmer

Guide to Call Attribution for Digital Marketers: Optimize Calls and Clicks

Do you know which ads and keywords are converting the most leads into customers? Follow this guide to optimize your clicks and calls.

by Erica Hawkins

How search marketers reduce Cost Per Lead with call analytics

Implementing call tracking and analytics into your marketing programs can lower your customer acquisition cost and cost per lead.

by Jessica Neal

CallRail Announced as a Best Place to Work in Atlanta for The Third Year In a Row

What makes CallRail a Best Places to Work in Atlanta? They don't just optimize and streamline call tracking and analytics, they optimize for happiness.

by Jessica Neal

Click-to-Call in the Age of Mobile Search Marketing

Click-to-call can be key in optimizing your mobile marketing strategy to increase conversions.

by Erica Hawkins

How to Improve Customer Service Over the Phone in 5 Steps

Good customer service over the phone is extremely important to any business. Here are some tips and training ideas to help improve customer service.

by Madelyn Newman

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

by Madelyn Newman

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

by Janaye McGrew

3 Ways Call Recording Can Transform Your Lead Qualification Strategy

How to guide on call recording for qualifying inbound leads.

by Erica Hawkins

Importance of ROI: Why it matters for all businesses

ROI calculation is a KPI that should be used in every department of your business. Learn more about why it’s so important and how to calculate here.

by Andy Powell

CallRail Named #1 Fastest Growing Software Company in Georgia by Inc. Magazine

CallRail has been honored again as the #1 fastest growing software company in 35th annual Inc 500|5000, a ranking of the 5,000 growing private companies.

by Katherine Hosmer

5 Tips for Successfully Using a Tracking Phone Number

Check out our 5 tips for successfully using a tracking phone number, and receive optimal data from day one of your call tracking experience.

by CallRail

Prove Marketing Influence with CallRail for Salesforce

CallRail for Salesforce enables the full visibility you need to prove your marketing impact. Our integration with Salesforce allows you to capture new leads instantly.

by Will Chou

Agency uses CallRail to generate $800,000 in sales for healthcare client

With two key features of CallRail's software, Webmechanix was able to increase leads and conversions to turn a much greater profit.

by Jessica Neal

Three Ways to Incorporate Call Tracking Phone Numbers into Your Marketing Strategy

Incorporate call tracking numbers into your marketing campaigns.