by Madelyn Newman

CallRail Quarterly Product Update: What’s New in 2017

It can be hard to keep up with all of CallRail's new features and updates. That's why we're introducing quarterly updates to show you what we've been up to.

by Michael Saba

What is Call Scoring?

Call scoring is the evaluation of phone call data against a defined performance standard, usually for the purpose of scoring customer service agents.

by Zack Bedingfield

What are Google Ads Call-Only Ads?

Google Ads call-only ads are ads that can only appear on mobile and when clicked, call the number specified.

by Kate McGaughey

Conversation as a Medium: The Next Frontier in User Experience

New technology that makes our lives easier is always exciting, but there are bigger implications for adopting conversation as a medium that directly impacts search. Learn how voice assistance are changing the world of marketing.

by Kate McGaughey

Women In Tech: Crystal Thornton, QA Engineer

Different story, same results: Women Thriving in Tech. Discover QA Engineer, Crystal Thornton's journey from technical writing to her role here.

by Kate McGaughey

Day spa increases monthly revenue with call tracking & Google Ads

See how Mozaik Skin & Body grew their revenue with Google Ads and CallRail.

by Madelyn Newman

Assigning Phone Call Leads in Salesforce using a Round Robin Assignment

Learn how to assign your inbound phone call leads from Salesforce with round robin distribution using the CallRail's Call Flow Builder.

by Madelyn Newman

CallRail & Google Call Forwarding

Many CallRail customers start using our call tracking software after already trying out Google’s phone call conversion tracking. Should you use both?

by Erica Hawkins

3 Reasons to Implement Round Robin for Your Sales Team

Streamline your phone management and never miss out on a lead again. With CallRail's Round Robin, your customer will reach a person rather than voicemail.

by Carolyn Lyden

What is Native Advertising?

Native advertising is sponsored content that appears to be part of a publication’s regular, unsponsored content such as articles, blogs, reviews, and news.

by Kate McGaughey

CallRail Trade Shows & Events | April & May

Here's what we're up to and where we're going! From Heroconf and Marketing United to SEJ Summit and Digital Summit, join us for this spring's top events.

by Kara Kelly

Team CallRail Recap: Human-Centric Design and Taking UX Care at SXSW

SXSW 2017 emphasizes more time on design strategy, cross-team collaboration, and broadening our skillsets.  Here are CallRail's take aways.

by Erica Hawkins

What is Call Analytics?

Have an enormous edge over your competition by gaining an in-depth insight into caller demographics and behavior with call tracking from CallRail.

by Kate McGaughey

Spotlight Interview: Mónica Mariño & Michael Hartman | Sales Team

Meet Monica and Michael from our sales team. Discover what inspires them daily and what led them to their roles here at CallRail.

by Erica Hawkins

Digital Agency Geek Powered Studios Saves $1,000 a Month by Switching to CallRail

After viewing CallRail’s feature set and learning about their pricing plans, Geek Powered Studios decided to move in our direction.

by Bryan Elder

Team CallRail Recap: Vision, Caring, and Culture at SXSW

Find your team’s vision; rally the team behind it; care for people. Team CallRail recaps its experience at SXSW conference.

by Nancy Lim

CallRail Ranked #23 Top Workplace by Atlanta Journal Constitution

We’re excited to share that we have been named one of the Atlanta Journal Constitution’s Top Workplaces for 2017! Discover what makes people excited to work here.

by Janaye McGrew

8 Strategies to Increase Email Conversions

Email marketing remains one of the most effective methods for nurturing leads and driving conversions. Here's 8 ways to increase your email conversions.

by Madelyn Newman

Manage All of Your Inbound Leads with Form Tracking from CallRail

Whether you’re using CallRail to track these leads at the campaign or keyword level, you understand where these leads are coming from and how to optimize your marketing to deliver those high-converting callers.

by Adam Hofman

Team CallRail Recap: AI & Data Science at SXSW

AI will continue to be a part of our lives, personally and professionally. In this series of three posts, the CallRail Product Team discusses AI's future.

by Zack Bedingfield

Google to Change Exact Match Keywords Once Again

Google has announce a change to exact match and close variant keywords. Here's what you need to know and how you should prepare.

by Kate McGaughey

Spotlight Interview: Jason Tatum, Product Owner

We're always excited to share stories of the amazing group of diverse, intelligent, driven individuals that make up Team CallRail. Discover what brought Product Owner, Jason Tatum, to CallRail.

by Mark Sullivan

Google Algo and Ads Changes to Watch in 2017

Google owns search. Here are six significant algorithm & Google Ads changes they've made recently that will affect data-driven marketers everywhere in 2017.

by Zack Bedingfield

What is a Google Forwarding Number?

Looking to add a Google Forwarding number for your business? Implementing a dynamic number insertion becomes a much simpler process with CallRail.

by Kate McGaughey

CallRail is going to SMX West 2017

Team CallRail is headed west! This SEO and SEM focused event will offer solo talks, panels, bootcamps, and high-level sessions for experienced marketers.