by Carolyn Lyden

What is Interactive Voice Response (IVR)?

Interactive Voice Response (IVR) is an automated phone operating system that answers calls, asks questions, and routes the call according to the answers.

by Carolyn Lyden

What is Call Recording Software?

Call recording software is a computer program that allows businesses to audiotape telephone calls for use in training, marketing, and other analyses.

by Amber Guidry

CallRail Named Best Call Tracking Software by G2 Crowd | Spring 2017

The results are in and CallRail continues to top the G2 Crowd charts. Interested in what CallRail could do for your business? Contact us for a demo!

by Erica Hawkins

STOR-N-LOCK Self Storage Successfully Implements Call Tracking for Local Search

With CallRail, STOCK-N-LOCK is able to grow their business while knowing that their call tracking campaigns won’t negatively impact their SEO efforts.

by Carolyn Lyden

The Future of SEO: 3 Ways to Get Ahead

With SEO always evolving, it's an adapt or die market. Here are the top 3 tactics for you keep your marketing efforts ahead of the game.

by Michael Saba

What a Macron Presidency means for global tech and marketing

International marketers should keep their eye on developments coming from France. Learn about Macron's stance on tech, globalization, privacy encryption.

by Amber Guidry

[Webinar] Track, Qualify & Convert Your Leads: Using Call and SMS Data

In this webinar, join Mark Sullivan as he discusses the evolution of marketing technology and the ease of customers reaching your business by phone.

by Kate McGaughey

Spotlight Interview: Fiona Moriarty | Success Team

From the fashion to tech industry, learn what motivated Customer Success Manager, Fiona Moriarty, to make the leap.

by Erica Hawkins

Smart Phone Usage in The United Kingdom

The UK has reached “peak smartphone usage.” From your efforts online to those offline, CallRail is here to help you learn what’s working for your campaigns.

by Michael Saba

A Crash Course in Effective International Marketing

With smart international marketing, even niche businesses can broaden their appeal. Here's what you need to know to have an effective campaign.

by Madelyn Newman

Introducing CallRail's Lead Center

Lead Center is CallRail’s new standalone application that gives your sales and support teams access to all the previous functionality of Copilot and more.

by Michael Saba

Earn More Do Less helps client capture 400% more calls with CallRail

With CallRail, Earn More Do Less is able to provide real value and peace of mind for their clients and translate smart data into even smarter marketing.

by Kate McGaughey

Voice Search, Virtual Assistants, Bots & the Implications for Marketers – Podcast Recap

The evolution of voice search and its place in the the future of search engine marketing is a hot topic. It's time to prepare for change.

by Madelyn Newman

New Feature: SMS on the CallRail Mobile App

With CallRail's latest update to the mobile app, you'll never have to worry about missing a SMS lead again with our new push notifications.

by Erica Hawkins

Why Call Conversions are Better Than Clicks

Understanding how your customer finds you online is important, but what happens when leads call direct instead? Call conversions trump clicks. Here's why.

by Michael Saba

How Real-Time Analytics are Reshaping Marketing

For data-driven marketers, real-time analytics are increasingly critical to creating value for businesses and clients. Those who stay ahead will benefit.

by Amber Guidry

CallRail Ranked 26th Fastest-Growing Private Company by the Atlanta Business Chronicle

The new year is moving faster than we could’ve imagined, but CallRail is helping set the pace! With a growing team means more innovative products to come!

by Kate McGaughey

Women In Tech: Ni Ha, UX Designer

CallRail's UX Designer, Ni Ha, shares her personal story of what led her from majoring in mathematics to a fulfilling career in graphic design.

by Mark Sullivan

Local SEO DNI Impact Study

CallRail is looking for a multi-location business' participation in a professional study of keyword-level tracking's with DNI impact on Local SEO.

by Erica Hawkins

OEO Saves More Than $100,000 on Ad Spend by Switching to CallRail

With CallRail, OEO was able to view which sources were not only producing leads, but quality leads, enabling them to invest in the most effective channels.

by Kate McGaughey

Spotlight Interview: Terrence Ford | Support Team

Our support team knows our product inside and out. Today, we're getting to know more about one member, Terrence Ford and what led him to CallRail.

by Erica Hawkins

altLINE Banking Increases Conversions by 108% with CallRail

With CallRail and its advanced tracking, know which campaigns are performing the best and where to invest your ad dollars.

by Zack Bedingfield

What is Click-to-Call?

Click-to-call refers to an Google Ads' ad type that when clicked, calls the business as opposed to linking to their website. These ads can only show on mobile.

by Carolyn Lyden

Building with CallRail: Habitat for Humanity Volunteer Day

Giving can be the greatest gift. CallRail joins Habitat for Humanity for the finishing touches of the build to see what community really means.

by Nancy Lim

4 Actionable Direct Mail Marketing Tips that Actually Make a Bottom-Line Difference

Discover how you can optimize your direct mail marketing campaign for success with these 4 essential tips from CallRail.