by Erica Hawkins  Oct 25, 2016

Our Top Call Tracking Tips for Sales Teams

A roundup of all of our most tactic focused call tracking tips for sales teams.

by Jessica Neal  Oct 20, 2016

Four Marketing Tracking Methods to Improve Your Campaigns

Your goals will dictate what metrics are important to your team and therefore, will drive the marketing tracking software you will use.

by Madelyn Newman  Oct 18, 2016

Get More From Your Call Data with Conversation Intelligence

Deciphering the value of your inbound calls is never easy. With CallRail's Conversion Intelligence, you can see exactly which calls are driving revenue.

by Erica Hawkins  Oct 17, 2016

The 5 Best Call Tracking Tools for Marketers

Learn what call tracking tools can optimize and improve your marketing campaigns.

by Madelyn Newman  Oct 13, 2016

Route Calls by Location with Geo-Routing

With this advanced call distribution tool, you can choose where you want your incoming calls to be routed based on the location of the caller.

by Madelyn Newman  Oct 12, 2016

Create Custom Call Reports with Filters

The same filter features you love just got better. Start taking advantage of the insights hiding inside your phone call data today!

by Erica Hawkins  Oct 11, 2016

Call Tracking Metrics: The Most Important Metrics to Measure

Focus on high converting inbound calls and optimize your inbound strategy by focusing on these call tracking metrics

by Jessica Neal  Oct 6, 2016

LocalU Advanced: Local SEO’s Most Hands-On Conference

We’re joining other leading experts in the local search game to share in the hottest marketing strategies and trends at LocalU Advanced.

by Andrew Choco  Oct 4, 2016

Increase Your Calls Through Facebook and Google Ads

Learn how to drive more calls to your business and more conversions.

by Jessica Neal  Sep 27, 2016

CallRail CEO Ranked Top Five By TiE Atlanta For Second Consecutive Year

CallRail's CEO, Andy Powell, took home 4th spot on the elite list of Atlanta’s Top Entrepreneurs. Honored by his recognition, Andy thanks the CallRail team.

by Janaye McGrew  Sep 26, 2016

5 Ways to Use Call Flows to Streamline Your Business

First impressions are everything. Regardless of your sales team's size, here are 5 ways Call Flow can improve your business and the customer's satisfaction.

by Madelyn Newman  Sep 22, 2016

How to Analyze Call Recordings

It’s time to take advantage of the insights your call recordings may be hiding from you. Here are just a few ways you can start analyzing your phone calls for improved customer experiences.

by Lance Weatherby  Sep 21, 2016

CallRail Tops G2 Crowd Best Call Tracking Software Rankings

For the 2nd consecutive year, CallRail ranks as the top overall call tracking software and the leader in call tracking customer satisfaction by G2 Crowd.

by Erica Hawkins  Sep 20, 2016

7 Business Phone Etiquette Tips to Win Customer Loyalty

Want to improve your business phone etiquette? Check out our top phone tips to enhance your customer service skills and grow your client base.

by Melissa Garner  Sep 17, 2016

Call Tracking 101 for Medical Practices

[Webinar On-Demand]: Learn how to use call tracking to ensure that you acquire new patients the first time that they call.

by Katherine Hosmer  Sep 15, 2016

Guide to Call Attribution for Digital Marketers: Optimize Calls and Clicks

Do you know which ads and keywords are converting the most leads into customers? Follow this guide to optimize your clicks and calls.

by Erica Hawkins  Sep 13, 2016

How search marketers reduce Cost Per Lead with call analytics

Implementing call tracking and analytics into your marketing programs can lower your customer acquisition cost and cost per lead.

by Jessica Neal  Sep 7, 2016

CallRail Announced as a Best Place to Work in Atlanta for The Third Year In a Row

What makes CallRail a Best Places to Work in Atlanta? They don't just optimize and streamline call tracking and analytics, they optimize for happiness.

by Jessica Neal  Sep 6, 2016

Click-to-Call in the Age of Mobile Search Marketing

Click-to-call can be key in optimizing your mobile marketing strategy to increase conversions.

by Erica Hawkins  Sep 5, 2016

How to Improve Customer Service Over the Phone in 5 Steps

Good customer service over the phone is extremely important to any business. Here are some tips and training ideas to help improve customer service.

by Madelyn Newman  Sep 1, 2016

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

by Madelyn Newman  Sep 1, 2016

Customize Call Data with Integration Triggers

With CallRail's custom Integration Triggers, you’ll get a better handle on your data in a way that matters for your business.

by Janaye McGrew  Aug 24, 2016

3 Ways Call Recording Can Transform Your Lead Qualification Strategy

How to guide on call recording for qualifying inbound leads.

by Erica Hawkins  Aug 18, 2016

Importance of ROI: Why it matters for all businesses

ROI calculation is a KPI that should be used in every department of your business. Learn more about why it’s so important and how to calculate here.

by Andy Powell  Aug 17, 2016

CallRail Named #1 Fastest Growing Software Company in Georgia by Inc. Magazine

CallRail has been honored again as the #1 fastest growing software company in 35th annual Inc 500|5000, a ranking of the 5,000 growing private companies.