How CallRail helped Pacific Lifestyle Homes rebound from bankruptcy and increase web traffic 33%

Posted by
on November 21, 2017
Keyring

“Home builders generally use online sales consultants, so most of our inbound calls are driven to two individuals in our office, then they distribute the leads out to the rest of our sales team,” said Steve Bradford, VP of Sales and Marketing at Pacific Lifestyle Homes. “In this industry, if you’re using online sales consultants and…

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Meet Team CallRail: David Schroeder, International Man of Philanthropy

Posted by
on December 13, 2017
Picture of Team CallRail

David Schroeder’s eyes light up behind his rectangular eyeglasses and he flashes a small grin as he begins rattling off the places in which he’s worked and traveled: “I’ve had the unique experiences of working in Brooklyn, Uganda, Cameroon, Mexico, Honduras, Dominican Republic, the Philippines, North Korea…” In my mind, I can hear the proverbial…

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How call recording can bring out the best in your sales team

Posted by
on December 11, 2017
lady instructs coworker

Whether your sales team works in B2B, B2C, or anywhere in between, it’s critical to make investments in your personnel. Your sales reps are just as essential a part of your day-to-day operations as engineers, marketers, and support agents. And as DePaul University reported in 2016, the average turnover cost for a sales rep is…

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What is Data-Driven Marketing?

Posted by
on December 7, 2017
Graphs from Call Attribution

What is Data-Driven Marketing? Data-driven marketing is the practice of leveraging a data set to push a marketing strategy for a product, place, or service. The data used for this kind of advertising can range from market research for identifying a target audience, to sales and customer interaction data. Advancements in marketing technology over the…

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Edit Caller Names for More Efficient Lead Handling

Posted by
on December 4, 2017

Whenever phone calls or text messages are made, there are typically two pieces of information that can be used to identify your new inbound lead: a phone number and a Caller ID Name (CNAM). Here at CallRail, we display both the phone number and the calling party’s name inside the Call Dashboard and Lead Center to…

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How to Track Offline Call Conversions

Posted by
Melissa Garner
on November 30, 2017

What are Offline Call Conversions? Offline call conversions are phone leads originating from any campaign that is not displayed online. These include billboards, print ads, direct mail, advertisements over the radio or television, and more.   Benefits of Offline Marketing Present day marketing often revolves around online marketing, whether it’s paid or organic. However, the…

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What is the CAN-SPAM Act?

Posted by
on November 28, 2017
email on a phone

What is the CAN-SPAM Act? The CAN-SPAM Act stands for Controlling the Assault of Non-Solicited Pornography And Marketing. Signed into law in the United States in late 2003, CAN-SPAM is the first such law to establish a nationwide set of standards for the sending of commercial email. Under CAN-SPAM, the FTC (Federal Trade Commission) is…

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What is Marketing Automation?

Posted by
Maritza Henriquez
on November 28, 2017
preparing business seo for voice search

What is Marketing Automation? Marketing automation is the software marketers use to communicate with their audiences, manage their databases, and extract valuable insight on the success of marketing efforts. It eliminates the manual work involved in deploying campaigns, segmenting audiences, qualifying leads and passing them to sales. Why Do Marketers Use Automation? Email has historically been…

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What are Whisper Messages?

Posted by
Melissa Garner
on November 22, 2017

  What are Whisper Messages? Whisper messaging is a call tracking feature that informs your side of the line (before connecting) which marketing channel your potential lead is calling from. With applications like CallRail’s keyword level tracking, the whisper message will notify you of what keyword from what campaign led a caller to pick up…

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