Web Analyst

Location: Atlanta, GA or Remote (US)

The Position

At CallRail, our website is at the heart of our customer experience and business growth and we are looking to add a data driven, problem solving Web Analyst to our Demand and Customer Marketing team. Reporting to the Director of Web Strategy and Analytics, this position will be responsible for analyzing site metrics such as website traffic, user engagement, and conversion rates to deliver actionable insights. They will be creating dashboards and interpreting the data to identify growth opportunities. They will also need to be able to recognize gaps in the data and recommend solutions. They will be a key member on the team that stakeholders look to for meaningful insights and strategic recommendations on user interactions and conversion growth. The ideal candidate is someone who is able to create a story using the data and present findings in an easy, absorbable manner.  

What You'll Do 

  • Create and maintain website performance dashboards and reports that provide insights into engagement, user behaviors, conversions etc
  • Identify opportunities to improve the customer experience, increase conversion rates, and web performance optimization
  • Partner with stakeholders to provide web insights and respond to questions/requests on in-depth web performance analysis
  • Assist in reporting and analysis for A/B testing, MVT focused on conversion rate optimization
  • Identify new ways to automate and enhance our existing reporting & processes
  • Work with the engineering team to implement new tracking and ensure the current tagging is consistent and accurate
  • Define and regularly execute audits of analytics tracking to ensure accuracy in data collection and detect any potential issues, determine the cause, and resolve the error
  • Stay up to date with industry trends and emerging technologies to drive improvements in our analytics capabilities

Requirements

  • 3+ years experience building analytics dashboards and providing solutions and strategies around website performance and conversion growth
  • Expert skills in Google Marketing Platform (Analytics, Tag Manager, Data Studio, etc.)
  • Experience leading integrations between data platforms
  • Skilled with the ability to build a narrative with data and present findings
  • Experience using SEO, data analysis, and user engagement tools
  • Desire to work in a collaborative environment
  • Excellent written and verbal communication skills
  • Bachelor’s degree required

 

Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Submit your application

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