UX Designer (Mobile/Responsive)

Location: Atlanta, GA or Remote (US)

The Position

CallRail is looking for a UX Designer (Mobile/Responsive) to join our product team. We are looking for a designer with experience creating SaaS products within mobile applications and responsive web environments. If you have extensive experience designing responsive experiences for complex systems, we want to get to know you! As a UX Designer with a focus on mobile/responsive designs, you will be instrumental in sharing your knowledge of responsive patterns and establishing best practices along-side our team of designers, content strategists, and researchers. 

To excel in this role, you will need to be a confident self-starter who collaborates well with many stakeholders. You have experience bringing thoughtful research and analysis to your design solutions, user flows, and wireframes. You not only ask the right questions that uncover the right problems, but you are able to advocate for your solutions. You know how to translate well-defined desktop experiences and are adept at restructuring them for mobile and responsive spaces. You are not only limited to mobile spaces; having a clear understanding of responsive design principles, you are also able to design for desktop experiences. Your portfolio demonstrates a clear 

Our current group of UX Designers work on cross-functional delivery teams and come together for design collaboration and open peer feedback. On our cross-functional teams, you’ll be supported by a leadership team that has deep product and industry knowledge, product managers who are thoughtful and UX-minded, and a technical team who has experience building successful products. 




What You'll Do 

You will be responsible for leading mobile and responsive UX design projects that ensure our omni-channel communications and analytics product is a best-in-class mobile experience:

  • Work one-on-one with a product manager to come up with creative solutions to complex problems for our mobile and responsive users.
  • Work with the UX research and content teams to ensure your designs are informed by real user experiences for mobile and responsive environments.
  • Develop mobile and responsive patterns and work with our UI Design Systems team to build out templates and well-defined standards use across design teams. 
  • Advocate for the product, constantly seeking to better understand our users’ needs and ideating solutions to serve them.
  • Understand the needs of the business and form relationships with other product leaders to ensure your internal users are included.
  • Work with and mentor less experienced designers, sharing your skills and expertise. 
  • Design interfaces and interactions for new and existing features. Your primary focus will be mobile and responsive designs. However, you may need to help with desktop projects as needed.
  • Work closely with developers to implement new features and establish mobile best practices.
  • Look out for opportunities to make our app more intuitive and easy to use while prioritizing time-sensitive projects.
  • Collaborate with the design team to promote and expand design culture at CallRail.

Requirements

  • 4+ years of experience as a mobile / responsive focused UX designer. 
  • A portfolio demonstrating your design prowess for  responsive environments 
  • Must be able to clearly articulate and present design concepts to cross-functional teams and leadership. 
  • A strong sense of design fundamentals, including iconography, typography, color, and data visualization.
  • Mastery of design tools, such as Figma, Sketch. Our team uses Figma.
  • Mastery of prototyping mobile user flows.
  • Using guides and design systems is second-nature. 
  • Experience designing for responsive SaaS products and mobile applications. 
  • Experience working as part of a collaborative, cross-functional team. You communicate clearly and listen intently. High-level presentation skills a major plus. 
  • Prior experience conducting user research and ability to synthesize feedback with data to guide design decisions.
  • Foundational understanding of HTML, CSS, and JavaScript. 
  • Ability to adapt to a fast-moving and changing environment as the team and our product grows.

 

Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).



Working Remote vs. Office (UX/UI) 

In The Before Times™, our team worked 3-5 days/week out of our office located Downtown, Atlanta. We enjoyed catered lunch once a week and easy access to many local restaurants, parks, and MARTA within a few blocks. Mario Kart 8 races occurred frequently. And we often worked face-to-face in our ‘design studio’ room to share ideas, chat, and enjoy each other’s company.

Currently, we are fully remote, but plan to return to the office part-time (if located in Atlanta) when it’s safe to do so (and we feel comfortable). The UX design team will tentatively return on a limited basis (2-3 days/week) and continue to work from home the rest of the time as we are doing now. We are open to remote work, but Atlanta candidates are preferred.

Submit your application

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