UX Designer, CallRail.com

Location: Atlanta, GA or Remote (US)

The Position

CallRail is looking for a User Experience Designer for our growing marketing team with a focus on our customer and prospect-facing website, CallRail.com. We are looking for a designer focused on clean and smart design, who loves finding creative solutions to complex marketing problems, with an excitement for creating a beautiful and user-friendly product for our customers.

CallRail is a team of confident self-starters, and that’s the kind of people with whom we work best. Our current group of UX Designers work on cross-functional delivery teams and come together as a core for design collaboration and open peer and stakeholder feedback. As a design team, we are constantly looking for new, creative ways to promote CallRail’s products. On our cross-functional teams, you’ll be supported by a leadership team that has deep product and industry knowledge, product managers who are thoughtful and UX-minded, and a technical team who has experience building successful products.

What You'll Do

  • You will be responsible for ensuring that CallRail.com is intuitive, attractive, consistent, and cohesive
  • Design interfaces and interactions for new and existing features
  • Work closely with developers to implement new features
  • Advocate for CallRail.com, constantly seeking to better understand our users’ needs and ideating solutions to serve them
  • Look out for opportunities to make Callrail.com more intuitive and easy to use
  • Collaborate with the marketing team to promote and expand impact of Callrail.com
  • Work with a cross-functional (marketing, design, product, engineering) website team to come up with creative solutions to complex problems

Desired Skills & Experience

  • 3+ years of experience as a UX designer, UI designer, or in a related role
  • A strong sense of design fundamentals, including iconography, typography, color, and data visualization
  • Proficiency in design tools, such as Figma or Sketch. Our team uses Figma
  • Experience working as part of a collaborative, cross-functional team
  • Prior experience conducting user research and ability to synthesize feedback with data to guide design decisions
  • Foundational understanding of HTML, CSS, and JavaScript
  • Must be able to clearly articulate and present design concepts to cross-functional teams and stakeholders
  • Ability to adapt to a fast-moving and changing environment as the team and our product grows

About the Design Team

At CallRail, the design team heavily values close collaboration, honest critique, mutual respect, and strong work ethic. Together, we have transformed and evolved the user experience within our products to support our customers as well as other internal teams. We are passionate about solving problems both externally and internally, investing in each other, and building out the best team possible.

Additional Perks

  • 100% medical coverage for employees
  • 401K options with company dollar-for-dollar match
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage



Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).



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