Senior Software Engineer

Location: Atlanta, GA or Remote (US)

The Position

CallRail is looking for a Senior Software Engineer to join our growing team.


What You'll Do

  • Deliver incredible products. We’re a product-first company, and we aren’t satisfied until we’ve built a product so clearly superior that customers have no reason to consider anything else
  • Shared responsibility. We collaborate with Product Managers and Engineers across CallRail, as equals, to provide optimal production services to our customers. This role will interface with many other product teams to ensure we are meeting their needs
  • Be a strong technical contributor. As an individual contributor, you’ll write testable, maintainable, scalable code and deploy it frequently You’ll review the code of other developers, and be open to feedback about your own
  • Love the Database.​ This position will help maintain one of our busiest databases. We need fast querying and high reliability. You’ll track the metrics and optimize to keep things running smoothly
  • Communicate well. Writing documentation of your new APIs will be critical to the success of this new service. You will also work with our product team to understand the long term product roadmap so we will never be boxed in by new feature requests. Our code reviews seek understanding of the change, we let robots enforce the guide
  • Be a good teammate. You'll be helpful, open-minded, respectful, and collaborative. You'll support your teammates and challenge them to do their best work
  • Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs


Desired Skills & Experience

  • Building web applications with Ruby on Rails
  • Writing unit tests to ensure good code quality and sufficient coverage
  • Architecting and designing new microservices
  • Participating in making technical design decisions
  • Reviewing code in a way that empowers your teammates while improving our codebase
  • Building software-as-a-service platforms, particularly for small and medium-sized businesses
  • Developing software with security and regulatory compliance in mind
  • Refactoring systems to perform well at scale while still being readable and easy to maintain
  • Mentoring and coaching other engineers
  • Any understanding of a major Javascript framework
  • Building telephony or using twilio is helpful
  • Comfortable working with database systems

Technologies and tools we use:

  • Ruby, Rails, Sidekiq, and Rspec
  • Angular, Javascript, Typescript
  • Postgres, Redis, and Elasticsearch
  • Twilio and other telephony providers


Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage


Learn more: 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Working Remote vs. Office (UX/UI)

In The Before Times™, our team worked 3-5 days/week out of our office located Downtown, Atlanta. We enjoyed catered lunch once a week and easy access to many local restaurants, parks, and MARTA within a few blocks. Mario Kart 8 races occurred frequently. And we often worked face-to-face in our ‘design studio’ room to share ideas, chat, and enjoy each other’s company.

It turns out that those things are fun and desirable, but not required. We’re open to fully-remote candidates for this position. Locally we’re currently 100% work-from-home, but we’ll be gradually reopening the office this summer. Starting in September, members of our dev teams who are local to Atlanta will be asked to come to the office on a schedule the team negotiates among themselves; usually this is 1-2 days per week, but there’s flexibility.

Submit your application

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I am legally authorized to work in the United States *