Senior Partner Programs Manager

The Position

CallRail is looking for an experienced, creative, results-driven Sr. Partner Programs Manager to build, scale, and optimize our partner programs with our channel and technology partners. This is an extremely cross-functional role, working with Marketing, Sales, and Product to create experiences that inspire & educate our partner ecosystem, accelerate our go-to-market strategy and bring our brand to life. You’ll also be working closely with partners to create and run integrated marketing campaigns to build awareness and drive revenue. 

You will develop a deep understanding of our partner needs, educate the entire organization on the values of partnerships, and create content to support the relationship. If you are someone that obsesses over empowering partners, likes digging into data, craves for lead generation, enjoys brainstorming co-marketing opportunities as much as perfecting the tiniest details, we want to hear from you!


How You’ll Be Measured:

  • Recruitment of new Affiliate and Agency partners
  • Success of co-marketing campaigns with Technology partners
  • Revenue goals from all reseller agreements, including Affiliate, Agency, and Technology partners


What You'll Do 

  • Automate and optimize processes across all of our partner programs to help us meet our 2021 Agency and Affiliate partner goals. This includes data collection and analysis, partner communications, and invoicing
  • Develop and set the precedent for CallRail’s new Affiliate Partner Program strategy; build out the communications and recruiting plan to foster a robust roster of key, high-value partners that drive new leads and revenue for CallRail
  • Develop and set the precedent for CallRail’s new Technology Partner Program strategy; build out the onboarding plan for all inbound requests, and the processes for management between Sales and Product
  • Market-to-partners: Manage the end-to-end build of marketing programs for partner recruitment and activation by collaborating with demand generation, product marketing, creative, and sales teams
  • Market-with-partners: Plan, contribute, and execute joint-marketing activities. This will include creating landing pages, content, email programs, and one pagers to target joint customers and prospects
  • Alongside the CallRail Sales team, build deep relationships with partners and provide enablement for partner revenue teams
  • Advocate for partners. You will collaborate with marketing, product, and other teams to align our internal goals with new and existing partner relationships
  • Deliver a great partner experience. You will keep a great ongoing relationship with current partners and offer new ways to grow the partnership
  • Own and manage our partner portal (PartnerStack), including creating assets for partner education and enablement, invoicing, and partner newsletters
  • Measure and report on the effectiveness of all partner programs and marketing activities


Desired Skills and Experience

  • Excellent written and verbal communication skills
  • Experience in SaaS preferred, SMB and/or B2B marketing a plus
  • Familiarity with Salesforce, Marketo and Pendo desired
  • Highly organized and self-motivated with a high level of initiative
  • 5+ years of experience in building, scaling, and optimizing partner programs with channel and technology partners
  • Ability to measure, monitor and analyze results of programs and determine needed adjustments to marketing strategies


Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage


Learn more: 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Submit your application