Senior Backend Engineer

Location: Atlanta, GA or Remote (US)

The Position

CallRail is seeking a Senior Software Engineer to help build our new (greenfield!) real time reporting engine responsible for delivering marketing analytics to our customers. This position will work closely with another senior full stack engineer to build the inbound data pipeline for this service and the client that other development teams at CallRail will use to access and modify the data. This position will interface with many other product development teams at CallRail to ensure each product’s data needs are met.

What You'll Do

  • Deliver incredible products. We’re a product-first company, and we aren’t satisfied until we’ve built a product so clearly superior that customers have no reason to consider anything else
  • Shared responsibility. We collaborate with Product Managers and Engineers across CallRail, as equals, to provide optimal production services to our customers. This role will interface with many other product teams to ensure we are meeting their needs
  • Be a strong technical contributor. As an individual contributor, you’ll write testable, maintainable, scalable code and deploy it frequently You’ll review the code of other developers, and be open to feedback about your own
  • Love the Database.​ This position will help maintain one of our busiest databases. We need fast querying and high reliability. You’ll track the metrics and optimize to keep things running smoothly
  • Communicate well. Writing documentation of your new APIs will be critical to the success of this new service. You will also work with our product team to understand the long term product roadmap so we will never be boxed in by new feature requests. Our code reviews seek understanding of the change, we let robots enforce the guide
  • Be a good teammate. You'll be helpful, open-minded, respectful, and collaborative. You'll support your teammates and challenge them to do their best work
  • Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs

Desired Skills & Experience

We require you to be willing and able to do all of the things in the previous section. Beyond that, there are a handful of things that may make you a better fit but please apply if you don’t check all of these boxes. If you've got analogous experience or a track record of being able to pick things up quickly, please tell us in your application!

We’re looking for knowledge and experience with the following: 

  • Comfortable working with database systems
  • Building web applications with Ruby on Rails
  • Writing unit tests to ensure good code quality and sufficient coverage
  • Architecting and designing new microservices
  • Participating in making technical design decisions
  • Reviewing code in a way that empowers your teammates while improving our codebase
  • Building software-as-a-service platforms, particularly for small and medium-sized businesses
  • Mentoring and coaching other engineers

Technologies and tools we use:

  • Ruby, Rails, RSpec, Sidekiq, Protobuf and gRPC
  • Angular, Javascript, Typescript
  • Postgres, Redis, and Elasticsearch
  • Twilio and other telephony providers

Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage



Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).



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