Sales Training ManagerRole has been filled by a talented individual

About CallRail

CallRail is a fast-growing marketing technology company. We help data-driven businesses understand which of their marketing campaigns are driving phone calls, how those calls are handled, and how those leads convert into customers. We focus on serving small businesses and the marketing agencies who work for them, with CallRail’s tools helping them compete in an increasingly crowded marketplace. In a nutshell, we provide smart, agile marketers the information they need to make better decisions about how to make their phone ring.

CallRail has been recognized for its product, growth, and culture. CallRail is recognized by G2 Crowd as the leader in call tracking customer satisfaction, has been on Inc 500/5000 list 3 years running, and was honored with 2018 Best Workplace award by Inc Magazine.  


The Role

Due to the success and growth of our sales team, we are hiring a Sales Training Manager. You will play an integral role in the future success of our sales team and be a part of the sales leadership team. This is a massive opportunity for the right person who wants to join a growing team at a company that has been named an AJC Top Workplace for the 3rd consecutive year. We have already experienced a lot of success, but we are poised for even more explosive growth as we plan to release new product offerings to the market.


What You'll Do

  • Develop a plan to quantitatively and qualitatively assess the sales team comprehension of new product and sales training
  • Partner with sales leadership to develop call/demo coaching strategy
  • Work closely with VP of Sales to plan and execute team meetings
  • Use various cutting-edge techniques to develop and deliver content
  • Continuous evaluation of programs to identify areas of opportunity
  • Partner with support, product marketing, and sales management
  • Develop a new hire onboarding training program
  • Develop ongoing sales training and upskilling
  • Focus on quick time to ramp
  • Build and manage call/demo libraries
  • Regularly score calls/demos
  • Product releases => facilitate training
  • Weekly newsletter
  • Be able to deliver training in an engaging manner
  • Develop certifications for process and product


  • 3+ years’ experience in sales management and/or sales training at a high-growth SaaS startup
  • Proven ability to transfer skills and knowledge in a group or individual training
  • Experience acting as a liaison between sales + product/product marketing/support
  • Strong presentation and public speaking skills
  • Experience in designing and developing curriculum
  • Experience with an LMS, eLearning tools, Salesforce, and other sales technology
  • Ability to work independently and collaboratively as needed
  • Self-starter with a strong ability to prioritize tasks in a fast-paced environment
  • An amazing attitude that truly wants to win and help others win
  • Strong understanding of sales processes, from SDR to AE, Inbound to Outbound
  • Ability to proactively identify any behavioral and/or knowledge gaps and build training to address those gaps
  • Ranks very high in the following: organization, oral and verbal communication, process and project management, ability to work under pressure with tight deadlines, decision making, results-oriented, metrics-driven
  • Must be proficient with Powerpoint and Excel
  • Proven track record of success
  • Bachelor's degree


Additional Perks

  • Health Benefits, 401(k) matching
  • Excellent PTO Policy
  • Catered Lunches every Tuesday
  • Paid Parking / Paid Marta
  • Flex Hours, Work From Home Options