Sales Trainer

The Position

CallRail is seeking a Sales Trainer to help accelerate the growth and development of our Sales team. Reporting to the Director of Sales Training, this person will be responsible for helping build and deliver world-class training, establish operational excellence, and focus closely on rep development and upskilling. 

The ideal candidate will be results-driven and hard-working, well-versed in successfully delivering multiple high-priority projects at once, and great at building strong, cross-functional relationships. Prior experience in a similar role at a fast-paced startup environment is preferred. 

CallRail is working remotely as of now, but will be returning to the office in the future, so this candidate needs to be based in Atlanta, Georgia. 


What You'll Do 

  • Oversee the scheduling and coordination of new-hire training and on-going training 
  • Share and manage onboarding and training responsibilities
  • Evaluate and improve current curriculum in place across all Sales roles 
  • Ensure training materials stay up-to-date between training classes 
  • Build quizzes, knowledge checks, and training paths in our LMS, Lessonly
  • Organize best practice Gong Call Libraries 
  • Create and maintain process and role playbooks
  • Help build + rollout CallRail’s first ever Sales Academy and Product Certification Program 
  • Keep team current on product updates and launches as well as key company initiatives 
  • Manage and optimize Sales tech stack, including tools like Calendly, Gong, Outreach, and DocuSign 


Required Qualifications 

  • Bachelor’s Degree
  • Prior inside sales experience in an SDR and Closing role
  • Excellent communicator, listener, and relationship builder
  • Prior experience onboarding, mentoring, and training inside sales teams at a high growth SaaS startup
  • Proficiency in and a Sales Engagement tool, like Salesloft or Outreach 
  • Knack for developing engaging content in a variety of different formats + mediums
  • Strong public speaking skills and ability to train both small and large groups 
  • Exhibits a “problem solver attitude”, willing to get hands dirty + help proactively find gaps in the Sales org 
  • A self-starter who is hungry to help others grow, highly organized, can balance a full project pipeline and hit tight deadlines, and genuinely enjoys working with Sales teams 


Desired Experience

  • Proficiency in Learning Management Systems (LMS), like Lessonly 
  • Experience working with a highly technical product and market and high velocity Sales teams
  • Experience working cross-functionally with Support, Success, Product, and Product Marketing teams 


Additional Perks

  • 100% medical coverage for employees
  • Competitive HSA with company matching
  • Generous dental and vision plans
  • Paid parental leave
  • Flexible vacation policy
  • 401K options with company dollar-for-dollar match
  • Employee stock options available from day one
  • $2,000 annual educational allowance
  • Catered lunch every Tuesday * an in-office perk
  • MARTA transportation and office parking expenses covered
  • Employee charitable donation company match, up to $500 annually
  • Regular company outings and events *yes, even during COVID, except virtually
  • Remote work from home options with $500 office stipend to set up your home office
  • Designated bike storage


Learn more: 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Submit your application