Revenue Operations Manager

About CallRail

CallRail serves over 100,000 companies with straightforward software. Our marketing attribution platform helps businesses of all sizes, and the agencies that serve them, to maximize their marketing impact by tracing all their conversations back to the marketing efforts that drove them. 

Our team has been honored numerous times as one of Atlanta’s Best Places to Work, Inc 500’s fastest-growing companies, and G2Crowd’s top-rated inbound call tracking platform. While we’re proud of our history so far, we’re even more excited about what’s next. We’re rethinking how marketing attribution is done for hundreds of thousands of businesses, and we can’t wait for you to help us build it!

The Position

CallRail is looking for a Revenue Operations Manager that is a strategic leader to the Product Marketing, Demand Marketing, and Sales teams. This person will provide guidance on how to best operationalize marketing campaigns, build effective marketing launches for new products, and implement process improvements. Creating a stable, scalable foundation to drive marketing with customers and prospects is an integral part of the role. The Revenue Operations Manager will execute sound and scalable marketing programs at CallRail. This person will thrive on decisions based on data and understand how data flowing across systems impacts the execution of marketing campaigns.

The Revenue Operations Manager reports directly to the Director of Revenue Operations and works closely with team members to ensure data is flowing seamlessly across CallRail’s infrastructure. A self-starter comfortable with ambiguity, strong attention to detail, and an ability to work in an agile environment with two-week sprints is required.

What You’ll Do

  • Work with business leadership to transform marketing strategies into well-designed and executed operations
  • Be a partner that stakeholders come to with ideas and work together to determine what’s possible near-term and long-term
  • Build strategic marketing programs that drive demand generation and new customer revenue for CallRail
  • Continuously innovate capabilities of the marketing operations engine - revenue lifecycle, lead scoring methodology, audiences, and segmentation
  • Work to increase transparency cross-functionally between Marketing and Sales by leveraging current marketing technology stack
  • Troubleshoot and analyze the performance of lead generation and marketing campaigns to understand performance
  • Setup and manage integrations between marketing automation platform and other 3rd party systems - intent-data, webinar platform, video services
  • Understand data flow between systems and how to leverage standard and custom fields  in marketing campaigns
  • Develop super users of marketing automation platform through training, documentation, and open lines of communication
  • Implement data governance best practices and processes for maintaining marketing data
  • Produce clear, concise process documentation for core marketing operations processes
  • Test and validate new marketing programs before implementing in live customer-facing environment

Desired Skills & Experience

  • A strong desire to learn and problem solve
  • Execute like a pro and act as a strategic advisor
  • 4+ years of experience in Marketing Operations
  • In-depth understanding of multiple marketing automation platforms, including Marketo and HubSpot
  • Advanced administration of Marketo a must (Marketo Certified Expert)
  • Administration of Salesforce CRM preferred
  • Experience with lead/contact routing and marketing attribution
  • Basic understanding of Asana and LucidChart preferred
  • Strong emotional intelligence
  • Experience in SaaS
  • Experience in a high velocity, transactional business model 


Additional Perks

  • Health Benefits, 401(k) matching
  • Excellent PTO Policy
  • Paid Parking / Paid Marta
  • Remote Options / Flex Hours

Submit your application