Engineering Manager (Analytics)Role has been filled by a talented individual
CallRail is a marketing technology company. We help data-driven businesses understand which of their marketing campaigns are driving phone calls, how those calls are handled, and how those leads convert into customers. Many of our customers are small, locally-owned businesses, and CallRail’s tools help them compete in an increasingly crowded marketplace. In a nutshell, we provide smart, agile marketers the information they need to make better decisions about how to make their phone ring.
Our product is a no-contract self-service SaaS application, which means we have to earn our customers’ business every single month by providing them real value. It makes us a product-focused company comprised of people who yearn to build best-in-class software.
About the Analytics Group
Our analytics group is a handful of teams whose work centers around collecting and analyzing data and presenting it to our customers in a helpful and intuitive way. These teams are working on reporting frameworks, machine learning, and data analysis tools for our customers.
What You'll Do
- Help us build CallRail. As a engineering manager, you'll help focus and motivate your teams to quickly deliver high-impact improvements to our platform. You’ll also be responsible for helping us identify when those teams need to grow, and help hire and onboard those engineers.
- Be an effective manager. You'll help mentor and guide the engineers on your team to produce great work while developing as developers, teammates, and stewards of the product.
- Communicate well. You'll give great feedback and be clear about expectations. You'll be able to translate organizational strategy into useful and actionable direction for your teams. You'll keep engineering leadership apprised of important developments on your teams.
- Be a good teammate. You'll be helpful, open-minded, and collaborative. You'll help support your teammates and ensure they feel included and valued.
- Learn. Regardless of your level of experience or seniority, you'll work to improve your skills and learn more about our customers and their needs.
This role does require previous experience managing software engineers. Beyond that, there are a handful of things that may make you a better fit. We'll consider candidates who don't check all of these boxes.
Experience with the following would be helpful:
- Development in an agile environment, with a focus on fast cycle times and continuous deployment. We ship to production multiple times daily.
- Writing web applications with an MVC framework, especially in Ruby on Rails.
- Building Software-as-a-Service platforms. Especially for small and medium-sized businesses.
- Using modern front-end frameworks. We use Angular.
- Building software where security and regulatory compliance are critical.
- Refactoring systems to perform well at scale while still being readable and easy to maintain.
- Managing engineers at a variety of levels and abilities.
- Creating or refining departmental policies to emphasize both employee happiness and productivity.