Whisper Messages

Know Why Customers are Calling Before the Call Begins

Whisper Messages


Get Proactive with Your Calls

Whisper messages are a great way to immediately find out which marketing campaign prompted a phone call, which will help you tailor your approach for every caller before the call even begins.

What is a Whisper Message?

A “Whisper Message” is a short message that plays before the call is connected. Only the person answering the phone hears this message; the caller does not hear the whisper message.

This powerful knowledge gives you real-time feedback by telling you which marketing campaign your call is coming from. With CallRail keyword-level call tracking, the whisper message can provide insight into what keywords the caller used to reach your site. More importantly, it gives you an informational head start that helps your team close more business.